Candybee Posted June 28, 2016 Share Posted June 28, 2016 I haven't been able to access their website in over a week on any browser. There are no announcements on their facebook page about any problems either. Wonder what is going on? When this happens it is never a good sign. 1 Quote Link to comment Share on other sites More sharing options...
kandlekrazy Posted June 28, 2016 Share Posted June 28, 2016 Mine goes right in using Firefox. Maybe your anti-virus software has it blocked, I'd check in there. 1 Quote Link to comment Share on other sites More sharing options...
grama Posted June 28, 2016 Share Posted June 28, 2016 I just tried it and had no problem also. 1 Quote Link to comment Share on other sites More sharing options...
TallTayl Posted June 28, 2016 Share Posted June 28, 2016 No problem here either....http://www.elementsbathandbody.com 1 Quote Link to comment Share on other sites More sharing options...
Moonstar Posted June 28, 2016 Share Posted June 28, 2016 No problem on my end - I use Safari on IMac Quote Link to comment Share on other sites More sharing options...
SueH Posted June 28, 2016 Share Posted June 28, 2016 I placed a order with them on Sunday. I did keep getting error messages when I tried to add things to my cart but it all finally went through. Quote Link to comment Share on other sites More sharing options...
Moonstar Posted June 29, 2016 Share Posted June 29, 2016 Has anyone tried their sugared strawberries flavor oil - if so how is it ? Im thinking of trying the patchouli honey since I'm not a patchouli fan i heard that one is nice though. Any really good FO's on here ? Quote Link to comment Share on other sites More sharing options...
Belinda Posted June 29, 2016 Share Posted June 29, 2016 No problem here using Safari on my Mac. Quote Link to comment Share on other sites More sharing options...
Candybee Posted June 29, 2016 Author Share Posted June 29, 2016 I checked and my comp tells me there is no problem with the website or my connection. But when I try to log on to their website I get a 'connection timed out' message and "their server took too long to connect" message. I'm not really sure what to do. Never seen this before. Quote Link to comment Share on other sites More sharing options...
TallTayl Posted June 30, 2016 Share Posted June 30, 2016 Do you need to clear cookies or cache? Quote Link to comment Share on other sites More sharing options...
Candybee Posted June 30, 2016 Author Share Posted June 30, 2016 Already did that. Ran system check, rebooted, scanned, checked Internet connection, and did a website & connection scan. Still won't work. Get a message their server took too long and connection timed out. At least for now I can access their website on my android but it's a pain in the patootie! Quote Link to comment Share on other sites More sharing options...
Siren12 Posted June 30, 2016 Share Posted June 30, 2016 I am having issues with opening it in chrome, I couldn't open it at home on my computer just sat and attempted to load and I can't open it at work but it could be my works firewall. I needed to take my i phone off of WiFi to load the page but it didn't load right either ( images didn't load) ? Quote Link to comment Share on other sites More sharing options...
Candybee Posted June 30, 2016 Author Share Posted June 30, 2016 I am also getting a message when I test the connection that its their server that is taking too long to make the connection and that it is not my comp. I may have to disable my firewall to load it but have not tried that yet. So far it won't load on firefox, google chrome, or Internet Explorer. That tells me its not a browser issue but something to do with their server. Quote Link to comment Share on other sites More sharing options...
Candybee Posted July 1, 2016 Author Share Posted July 1, 2016 Well its not my firewall or my virus protection program. I disabled both just to see if that might work. Nada. I can only get on the website through my android phone. This really sucks Quote Link to comment Share on other sites More sharing options...
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