Michdj Posted September 27, 2016 Share Posted September 27, 2016 Every time I go to order more FOs from Peak, they're out of what I need. I'm up to 4 scents that I need that they're out of, so I randomly picked scents from A-H on their web site and came up with 12 out of stock on the first two pages. Are they going out of business? Does anyone know? I'll need to stock up if they are, and avoid another Scent Works situation. Quote Link to comment Share on other sites More sharing options...
Candybee Posted September 27, 2016 Share Posted September 27, 2016 Which ones are you trying to order? I just went to the sight and randomly selected about 20 different FOs and all were in stock. 1 Quote Link to comment Share on other sites More sharing options...
Moonstar Posted September 27, 2016 Share Posted September 27, 2016 2 minutes ago, Candybee said: Which ones are you trying to order? I just went to the sight and randomly selected about 20 different FOs and all were in stock. Most all of their paraffin waxes + blends ( 6006) were out of stock(as of 2 days ago) but most of the FO that were out of stock are now there. Im wondering if their recent warehouse move has anything to do with it ? Quote Link to comment Share on other sites More sharing options...
candlesncats Posted September 27, 2016 Share Posted September 27, 2016 Oh, dear heavens, I hope not! Anyway there are a couple I need that are out of stock. One is supposed to arrive the 29th. Quote Link to comment Share on other sites More sharing options...
Candybee Posted September 27, 2016 Share Posted September 27, 2016 What recent warehouse move? They moved to PA some months ago. Did they move again? One thing you should keep in mind is that fall is a very busy season and quite a few suppliers go OOS this time of year. You either have to keep checking or order early. 2 Quote Link to comment Share on other sites More sharing options...
Moonstar Posted September 27, 2016 Share Posted September 27, 2016 That's the move I was talking about . Maybe they're still adjusting to the move ??? Quote Link to comment Share on other sites More sharing options...
Candybee Posted September 27, 2016 Share Posted September 27, 2016 Its been a good 2 yrs since they moved to their PA location. Plus I've been there and seen the warehouse firsthand last year on several occasions. Didn't look like they had any warehouse issues to me. I seriously think its a stock issue. This is the time of year when suppliers run OOS. Its very common. Happens every year. Fall is a huge candle season. 1 Quote Link to comment Share on other sites More sharing options...
justajesuschick Posted September 27, 2016 Share Posted September 27, 2016 I have been consistently buying from them for about 4 years and have never, ever experienced this with them until this summer. Out of oils I needed (5-6 different oils at a time) for weeks! Now, once an oil comes back in, I am buying 4-8 pounds of it as I have a set scent list and cannot just sub out for something else. Customers have been buying the product for nearly 4 years and expect that it is the same order over order. They put me in a very bad place this summer. 2 Quote Link to comment Share on other sites More sharing options...
Michdj Posted September 27, 2016 Author Share Posted September 27, 2016 (edited) @Candybee You have to click on a quantity to see that it's out of stock, otherwise it looks at first blush like you can order it. And many, many of them are out of stock. I'm just wondering if something is up, because it wasn't just this time of year - it was all summer that I've been needing several. Since June. If they're going out of business, I wish they'd say. I'd definitely stock up on what they DO have in stock. ETA: From the first page, when you click either 8oz or 16oz, 6 out of 17 (35%) are IN stock. The following are out of stock - just from the first page: Almond Pasteries Amber Romance Amish Harvest Apple Blossom Apple Jack & Peel Aruba Coconut Autumn Walk Bartlett Pear Bayberry Birthday Cake Black Canyon Edited September 27, 2016 by Michdj Additional info 1 Quote Link to comment Share on other sites More sharing options...
Candybee Posted September 27, 2016 Share Posted September 27, 2016 29 minutes ago, Michdj said: @Candybee You have to click on a quantity to see that it's out of stock, otherwise it looks at first blush like you can order it. And many, many of them are out of stock. I'm just wondering if something is up, because it wasn't just this time of year - it was all summer that I've been needing several. Since June. If they're going out of business, I wish they'd say. I'd definitely stock up on what they DO have in stock. ETA: From the first page, when you click either 8oz or 16oz, 6 out of 17 (35%) are IN stock. The following are out of stock - just from the first page: Almond Pasteries Amber Romance Amish Harvest Apple Blossom Apple Jack & Peel Aruba Coconut Autumn Walk Bartlett Pear Bayberry Birthday Cake Black Canyon Okay I clicked on the FO to see the details but not on a quantity. That is different. I too had problems with 2 oils I use this past summer. So I found replacements at FB and haven't been shopping at Peaks for a while... except recently when I wanted glass glow they were out of stock. So now after this revelation I am wondering too if something is going on or do they just have a new stock manager that is clueless?? 1 Quote Link to comment Share on other sites More sharing options...
candlesncats Posted September 28, 2016 Share Posted September 28, 2016 I did an on line chat with a customer service rep earlier today. She sais the ones I need will be in stock early next week. Hopefully that s the case for everyone : ) 1 Quote Link to comment Share on other sites More sharing options...
Scented Posted September 28, 2016 Share Posted September 28, 2016 Yeah bayberry and a bunch I need are about a week out from being in stock. They aren't going OOB. I just hope I beat all of you in need to get what I've been waiting on lol! Quote Link to comment Share on other sites More sharing options...
justajesuschick Posted September 28, 2016 Share Posted September 28, 2016 I hope that is the case. I am now only waiting on one. For me the answer that "they are in production and will be here in a week" was then 2-4 weeks later on some. I was contacting them each week for an update. My biggest concern is if the delay is because they changed something. 1 Quote Link to comment Share on other sites More sharing options...
Michdj Posted September 28, 2016 Author Share Posted September 28, 2016 I kept hearing "in production, here in two weeks on this day..." and when that day came, nada. Another two weeks, another two weeks. Don't hold your breath. Quote Link to comment Share on other sites More sharing options...
justajesuschick Posted September 28, 2016 Share Posted September 28, 2016 Yes. That was my experience. It caused me to wonder if they are consolidating manufacturers. As in if the delays were matching scents with a single supplier. I hope that none of the oils are different in any way after such long delays. This is nothing like I have experienced in 4 years of buying nearly monthly from them. 1 Quote Link to comment Share on other sites More sharing options...
coffeebean Posted September 28, 2016 Share Posted September 28, 2016 I received an email to save on shipping but I can't use it, due to them not having what I need in stock. Hope it's not long... 2 Quote Link to comment Share on other sites More sharing options...
kandlekrazy Posted September 28, 2016 Share Posted September 28, 2016 I don't think they are the only company, I've had out of stock at others this year that I never had before. I'm wondering if the manufacturers are having trouble sourcing their products to make the fo. I know the essential oil industry is having a hard time, you will notice many prices have skyrocketed in essential oils. I went to buy Neroli and about fell on the floor! My sis said it's because they just can't get it, at least not quality, it's all adulturated. 1 Quote Link to comment Share on other sites More sharing options...
Moonstar Posted September 28, 2016 Share Posted September 28, 2016 2 hours ago, kandlekrazy said: I don't think they are the only company, I've had out of stock at others this year that I never had before. I'm wondering if the manufacturers are having trouble sourcing their products to make the fo. I know the essential oil industry is having a hard time, you will notice many prices have skyrocketed in essential oils. I went to buy Neroli and about fell on the floor! My sis said it's because they just can't get it, at least not quality, it's all adulturated. This wouldn't surprise me in the least . If it is true about EO being adulterated what would they cut it with ? Grapefruit EO is sky high I've bought it from WSP before & liked it - they say it's due to poor crops ??? I'm beginning to wonder about all of this , are they making fools of us ??? IDK Quote Link to comment Share on other sites More sharing options...
TallTayl Posted September 28, 2016 Share Posted September 28, 2016 Market forces are real. My own lab is taking longer than usual with the added bonus of price volatility. 1 Quote Link to comment Share on other sites More sharing options...
kandlekrazy Posted September 29, 2016 Share Posted September 29, 2016 7 hours ago, Moonstar said: This wouldn't surprise me in the least . If it is true about EO being adulterated what would they cut it with ? Grapefruit EO is sky high I've bought it from WSP before & liked it - they say it's due to poor crops ??? I'm beginning to wonder about all of this , are they making fools of us ??? IDK They either cut with carrier oils or they send a sample of a premium oil and then when you order it is a much lower quality oil. My sis said they are having to send out both the sample and the actual order to a lab for testing from new companies they are dealing with. This is also raising costs. Said very few of the reputable companies they buy in bulk from have remained in business. Maybe it is poor crops or maybe it's just getting to costly to extract the essential oil. Since she works for a fairly large EO company and is their head aromatherapist (and also cuz she's my sis and wouldn't lie to me) I believe in the EO's they sell. Not sure I can say that about all of them out there, take a look at some of the very low priced Neroli, Lavender or Patchouli out there and you just know it's cut or they could never sell so cheap. Quote Link to comment Share on other sites More sharing options...
GoldieMN Posted September 29, 2016 Share Posted September 29, 2016 The EO company I work with has grown so fast that it hasn't been able to keep up with demand. So they started limiting buying to one bottle/month of certain oils, stopped offering 15ml bottles with the 5ml bottle prices going up, and are often out of product. In the meantime, they are planting more fields/trees to keep up with demand. The good thing about this company is its products remain 100% pure. Goldie Quote Link to comment Share on other sites More sharing options...
Chefmom Posted September 29, 2016 Share Posted September 29, 2016 I checked Peaks to buy a case of wax over a month ago...I just checked again and it's still out of stock. A LOT of waxes are listed as out of stock. I have a small list of things I buy there, but I'm not buying until I can buy the wax as well. 2 Quote Link to comment Share on other sites More sharing options...
Scented Posted September 29, 2016 Share Posted September 29, 2016 Man trouble stocking things if it's the manufacturers who are causing the problems/delays are tarnishing the reputation of reputable companies. See we could have come close to stocking what we needed had we had back up companies to turn to, but we kind of like the select stuff we get at various companies. Unfortunately, we'll be searching for backups and replacement scents at the places that can't keep stock in stock. Someone has dropped the ball and unfortunately it is during the busiest part of the season ... and that makes it even worse. The last time I think they ran a fragrance special they were out of everything too. I've never been able to really take advantage of the specials that interest me, because they don't have what I'm looking for in stock. Still wishing the company was in Colorado. I understand why it isn't, but we would have accepted them in Kansas lol! 2 Quote Link to comment Share on other sites More sharing options...
Chefmom Posted September 30, 2016 Share Posted September 30, 2016 16 hours ago, Scented said: .......Still wishing the company was in Colorado. I understand why it isn't, but we would have accepted them in Kansas lol! If they were in Kansas they would have to change their name to Flats... ...just sayin... Quote Link to comment Share on other sites More sharing options...
Scented Posted September 30, 2016 Share Posted September 30, 2016 13 minutes ago, Chefmom said: If they were in Kansas they would have to change their name to Flats... ...just sayin... Oh no no no lol! We have some hills ... the Flint Hills (beautiful country) and some Red Hills The Flints can be quite gorgeous lol! 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.