SaraL Posted September 12, 2017 Share Posted September 12, 2017 Is anyone else having issues with MS not answering emails back? Quote Link to comment Share on other sites More sharing options...
Moonstar Posted September 12, 2017 Share Posted September 12, 2017 How long have you been trying for ? Quote Link to comment Share on other sites More sharing options...
Candybee Posted September 12, 2017 Share Posted September 12, 2017 Isn't that the company that has been getting a lot of complaints re customer service? Quote Link to comment Share on other sites More sharing options...
SaraL Posted September 12, 2017 Author Share Posted September 12, 2017 (edited) I placed an order on Tuesday the 12th expecting to have it by Friday so I sent a message Friday and This Monday and no response. And the order still has not shipped. So it's one week today. Edited September 12, 2017 by SaraL Quote Link to comment Share on other sites More sharing options...
Trappeur Posted September 12, 2017 Share Posted September 12, 2017 Why don't go on their Facebook page and pose your questions and what has happened? It should make them stand to attention and they won't want others seeing it.....that's what I would do. Trappeur Quote Link to comment Share on other sites More sharing options...
TallTayl Posted September 12, 2017 Share Posted September 12, 2017 growing pains? Their fb group tends to get attention to issues. 1 Quote Link to comment Share on other sites More sharing options...
Jcandleattic Posted September 12, 2017 Share Posted September 12, 2017 1 hour ago, SaraL said: I placed an order on Tuesday the 12th expecting to have it by Friday so I sent a message Friday and This Monday and no response. And the order still has not shipped. So it's one week today. Isn't today the 12th? Do you mean the 5th? Quote Link to comment Share on other sites More sharing options...
SaraL Posted September 12, 2017 Author Share Posted September 12, 2017 Yes sorry the 5th Quote Link to comment Share on other sites More sharing options...
SaraL Posted September 12, 2017 Author Share Posted September 12, 2017 1 hour ago, Trappeur said: Why don't go on their Facebook page and pose your questions and what has happened? It should make them stand to attention and they won't want others seeing it.....that's what I would do. Trappeur They have to approve comments now before they go live. I did write one so at least they will see it. Quote Link to comment Share on other sites More sharing options...
birdcharm Posted September 12, 2017 Share Posted September 12, 2017 (edited) In my experience, if I've ever ordered anything right after a holiday or holiday weekend, I can't expect instant service. Edited September 12, 2017 by birdcharm Quote Link to comment Share on other sites More sharing options...
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