I ordered samples from CS ONCE and have NEVER been back and don't plan on it! I had a problem with one of the samples, I ordered a couple of different scents but 2 samples of each of those scents. I needed the 2 ounces to do the testing that I was going to do with these samples. Well one scent smelled so differently than the other one of that scent it just wasn't right. I emailed them explaining something isn't right with this one sample and it smelled like blah, blah, blah and the other one smelled like what it was supposed to smell like. They emailed me back and told me this, "it sounds like what you were looking for is sample A so you should just go ahead and use that one and toss the other sample"!!! I was appauled to say the least! I bought this sample that is now useless to me and they are telling me to just throw it away...nothing to replace it with, no credit for it, nothing...just throw it away! Ackkk! Nope, won't bother using them again, moved on to suppliers who actually show they care about EACH customer! I realize it wasn't much money I was out but I was out being able do the testing I had planned on etc...it was more the point of the whole thing and how they handled it! Poorly!