As for shipping, I asked customer service how I could estimate shipping costs, and it's 20% of your order (and when I checked it, yep, it was 20% of the total). I agree their B&B is not good, but I get my wax, jars, wicks, dyes, few scents, and I am completely happy. P.S. Not sure why you couldn't find anything on C&S, there are many discussions all over this board.