Tealfrank, I don't suppose you could have cancelled your order and then reordered those items? A similar thing happened to me... you know how each month they have some sort of special going on? Well maybe not every month but some months they did. Well it was 10% off and I placed my order near the end of the month. They didn't send it out until early the next month, and for that month the discount was 20% off. I wasn't too happy with that but luckily it wasn't a large order so the additional savings wouldn't have amounted to a significant enough amount to warrant contacting them (which they wouldn't have honored anyway now that I've heard your story). One thing to note, for those who might be wanting to stock up, is that the shipping estimate before you checkout is not necessarily the same amount as when you actually checkout. I don't know why there is this discrepancy, as I didn't make any changes to the shopping cart contents between these 2 steps. I did contact them about it once, and all they said was, the estimate is just as estimate and the amount when you actually checkout is the real one. Which is strange as I imagine both modules utilize the same linkup with UPS' rates.