SueH Posted November 7, 2008 Share Posted November 7, 2008 I have a small booth in a craft store and this woman has been calling because she used to buy Cinnamon Red Hot tarts from someone else who used to sell them there. I'm now making tarts. I sell 2 1oz tarts for 1.50, this other lady used to sell them in clamshells. I don't know what her price was but I sell 2 in a package for 1.50. This lady said that she'll consider buying them when I lower my prices:mad: . She also wants them delivered rather than coming to the store. I feel like telling her to kiss my butt! What do you think? Quote Link to comment Share on other sites More sharing options...
Scented Posted November 7, 2008 Share Posted November 7, 2008 Well she wants them that much she'll come get them. Is it worth the $1.50 sale? We deliver orders within reason, but if we had a store the likelihood of doing so would be ... not. We aren't a Pizza Hut. Quote Link to comment Share on other sites More sharing options...
debscent Posted November 7, 2008 Share Posted November 7, 2008 Explain that you'd be happy to deliver them with a $5.00 delivery charge, with a minimum purchase of $50.00. And if you even have to consider whether this is worth doing, you may want to re-think your business sense. Quote Link to comment Share on other sites More sharing options...
RNSandSCENTS Posted November 7, 2008 Share Posted November 7, 2008 Pay her no attention and continue on with your business. Don't let her get to you and DO NOT lower your prices to apease anyone! You charge what YOU think your product is worth and not what your customers demand. Delivery on $1.50 now that's just taking things a bit far. Quote Link to comment Share on other sites More sharing options...
soapmom25 Posted November 7, 2008 Share Posted November 7, 2008 can you compromise and take a credit card over the phone (since she's calling you anyway) and then just mail them to her. Be sure to add on postage to the charge (telling her upfront of course). Quote Link to comment Share on other sites More sharing options...
Luci Posted November 7, 2008 Share Posted November 7, 2008 Our Pizza Hut doesn't deliver or take checks. Quote Link to comment Share on other sites More sharing options...
Guest jurnalynn Posted November 7, 2008 Share Posted November 7, 2008 i wouldn't lower my prices for anyone unl;ess they bought in bulk and as far as delivery with a minimum order and a chargeLaura Quote Link to comment Share on other sites More sharing options...
BarbaraC Posted November 7, 2008 Share Posted November 7, 2008 I would not deliver but if you choose to just remember you will be expected to do it all the time Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted November 7, 2008 Share Posted November 7, 2008 I wouldn't waste my time with her. Apparently she must not have been much of a big-time customer, otherwise the person she USED to get them from would still be making them for her. Reduce your prices? Get real. One 0.8oz Yankee tart costs $1.99. Did she give you a reason why she thinks you should drop the price for her? Delivery? That's totally out of the question. You have made an investment in renting a space so that people have easy access to your products. Quote Link to comment Share on other sites More sharing options...
TheQueen Posted November 7, 2008 Share Posted November 7, 2008 I wouldn't waste my time with her. Apparently she must not have been much of a big-time customer, otherwise the person she USED to get them from would still be making them for her. Reduce your prices? Get real. One 0.8oz Yankee tart costs $1.99. Did she give you a reason why she thinks you should drop the price for her? Delivery? That's totally out of the question. You have made an investment in renting a space so that people have easy access to your products.What sockmonkey said. Some will just ask for the most ridiculous concessions just because they can. Quote Link to comment Share on other sites More sharing options...
funkymonkey66 Posted November 7, 2008 Share Posted November 7, 2008 The world is full of people like that, just ignore them and move on. Some of the people I have dealt with along the way would make your head spin. Just smile and thank her for her imput and tell her you will take it under consideration. When she walks away never think of her or her stupid comment again. You can still tell someone to take a hike with a smile. Trust me. Quote Link to comment Share on other sites More sharing options...
van_yulay Posted November 8, 2008 Share Posted November 8, 2008 Well, I love that response..LOL. It is people like that , that have no respect.Tell her, the other lady isnt that is because she didnt charge enough. I am here for awhile. I make quality products and you will enjoy them even more , when you can come back and buy more-because you will still be there! Ö¿Ö Quote Link to comment Share on other sites More sharing options...
SueH Posted November 8, 2008 Author Share Posted November 8, 2008 Thanks everyone for your encouraging words and help!! Quote Link to comment Share on other sites More sharing options...
CareBear Posted November 8, 2008 Share Posted November 8, 2008 Why would that piss you off? Just say that unfortunately you cannot accommodate her request and move on. Quote Link to comment Share on other sites More sharing options...
Candybee Posted November 8, 2008 Share Posted November 8, 2008 I wouldn't be surprised if she is a pain in the butt customer everywhere she shops.Just stick to your guns. Your price and delivery for a set minimum you decide on. But always be nice. You never know when that customer might do a complete turn around and be your best customer. It can happen. Not often, but I have had it happen to me.... once. Quote Link to comment Share on other sites More sharing options...
Meridith Posted November 9, 2008 Share Posted November 9, 2008 Why would that piss you off? Just say that unfortunately you cannot accommodate her request and move on.I thought the same thing. When you have a business, you will always find someone that wants something for nothing and fusses that your prices are too high. To me, its water off a duck's back and off you go. Quote Link to comment Share on other sites More sharing options...
Candybee Posted November 10, 2008 Share Posted November 10, 2008 I thought the same thing. When you have a business, you will always find someone that wants something for nothing and fusses that your prices are too high. To me, its water off a duck's back and off you go.When I read your post I got this funny mental picture of her 'quacking' at the customer. Quote Link to comment Share on other sites More sharing options...
RNSandSCENTS Posted November 10, 2008 Share Posted November 10, 2008 I wouldn't waste my time with her. Apparently she must not have been much of a big-time customer, otherwise the person she USED to get them from would still be making them for her. Reduce your prices? Get real. One 0.8oz Yankee tart costs $1.99. Did she give you a reason why she thinks you should drop the price for her? Delivery? That's totally out of the question. You have made an investment in renting a space so that people have easy access to your products.Now that is the truth right there! Quote Link to comment Share on other sites More sharing options...
Circle Posted November 10, 2008 Share Posted November 10, 2008 Tell her that your special price for her to collect her order is double what you sell them for. If she asks why, tell her she is getting a special service not provided normally. Quote Link to comment Share on other sites More sharing options...
DaisyChain Posted November 10, 2008 Share Posted November 10, 2008 I would just tell her that I don't make deliverires and that was my price and if she'd like some they'd be avaiable in my booth after such and such date.People like this are the main reason I only put my email address and not my phone # on my labels. lol Quote Link to comment Share on other sites More sharing options...
Sherl Posted November 15, 2008 Share Posted November 15, 2008 Forget her and focus on the customers that generate you a profit. It's your business, YOU determine the price. Wax prices have more than doubled since the first of the year. You have to look at the bottom line.. droping price and delivering?? Some things.. and people.. just are not worth the effort. If she doesnt like your prices she can TRY to find them cheaper somewhere else. Like to see Walmart drop prices just because someone demands them too. If she was such a good customer of the previous person whe would still be doing business with her. Quote Link to comment Share on other sites More sharing options...
Che65 Posted November 16, 2008 Share Posted November 16, 2008 I don't post that often, but that just burns my BUTT! I agree with all the above. I feel you're not even selling them for enough. Then, lowering your prices, (Not). If, it was a favor for someone, or giving a discount, yes. But, for someone, (know matter who) being that Bold, and trying to get over, I wouldn't even give it another thought. You, know what you put into making your product, and that's all that matters. :yay: Quote Link to comment Share on other sites More sharing options...
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