KristineG Posted May 23, 2007 Share Posted May 23, 2007 I have a paypal account. I also have a third party merchant account to allow me to process credit cards. I have an SSL. Currently I offer a choice on my site. The customer can choose paypal or CC. Why I did this, I don't know. I'm considering eliminating the paypal feature. So far, only 2 repeat customers have used the paypal feature. The rest use the cc feature and anyone that bought stuff from me in the classies used paypal. I guess I'm looking for input as to why I should or shouldn't remove paypal. Any feedback is appreciated. Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted May 24, 2007 Share Posted May 24, 2007 PayPal is no monthly fees- and depending on the type of account your fees are standard 2.9% + $.30I leave it on my site and I would say only about 5% of my sales are pp- but there may be that customer that does not want to enter their cc number on the web (I am one of those people).Others are western union, cc, and pick up/drop off. Or not even placed via the site and invoiced.My 3 cents Quote Link to comment Share on other sites More sharing options...
UrbanFool Posted May 24, 2007 Share Posted May 24, 2007 If you have SSL and a merchant account, I'd probably dump the PayPal unless you're really making enough to be worth the chunk they take out of every PP payment. I know that when I order stuff, I love to pay via PayPal, but it doesn't bother me to use my CC. Quote Link to comment Share on other sites More sharing options...
MissMary Posted May 24, 2007 Share Posted May 24, 2007 I would think, since it provides the customer an option and doesn't cost you anything to maintain, just transaction, to keep it.You might lose a whole sale over not taking Paypal, rather than just the minute fees on one time transaction. Quote Link to comment Share on other sites More sharing options...
Candle Man Posted May 24, 2007 Share Posted May 24, 2007 WOW!!! PayPal is high at 2.9% + .30.My merchant account is only 1.75% & .25 but it's only phone in orders & some people don't like to give CC #'s over the phone. I do keep all #'s very secure untill I process them, then I shred them afterwords. I never keep CC #'s on file for security reasons. Quote Link to comment Share on other sites More sharing options...
sudsnwicks Posted May 24, 2007 Share Posted May 24, 2007 WOW!!! PayPal is high at 2.9% + .30. Yes it is. But with no monthly fee I believe it still works out to be cheaper than having a merchant acct unless your sales volume is high enough. Quote Link to comment Share on other sites More sharing options...
KristineG Posted May 25, 2007 Author Share Posted May 25, 2007 Thanks for the feedback. I'm about 99% sure I'm going to drop the paypal. Quote Link to comment Share on other sites More sharing options...
ladysj Posted May 16, 2011 Share Posted May 16, 2011 Since paypal has started holding all money for 21 days I'm looking for other options. Can anyone recommend a good inexpensive cc processing company? Quote Link to comment Share on other sites More sharing options...
marcuset Posted May 16, 2011 Share Posted May 16, 2011 (edited) If there's someone cheaper than Paypal, I'm all ears too. A few months ago I dropped my cc processing co that was charging $35 a month plus transaction fees. Edited May 16, 2011 by marcuset Quote Link to comment Share on other sites More sharing options...
TallTayl Posted May 16, 2011 Share Posted May 16, 2011 Have you looked into Square? (Squareup.com)No fees and very competitive processing fees. I love using it at fairs and such. cc's are a breeze. Quote Link to comment Share on other sites More sharing options...
grama Posted May 17, 2011 Share Posted May 17, 2011 Marcuset I did the same thing and just have PP on my website. In my opinion it is way cheaper and I personally prefer using PP when I am shopping at other sites. My CC processing was just getting to expensive. It was the one I started out with when I first started in 04 and just never changed or tried to find cheaper. Quote Link to comment Share on other sites More sharing options...
crazzie Posted May 17, 2011 Share Posted May 17, 2011 I stopped using pay pal because of the percentage they take. Not everyone likes using Pay Pal. Quote Link to comment Share on other sites More sharing options...
NaturallyTru Posted May 17, 2011 Share Posted May 17, 2011 I had Propay and Paypal. Propay for my shows, both for website. I let my Propay lapse when I quit doing shows. Paypal started holding money making it very inconvenient at times. I am debating going Propay again. Would love to get the card swiper with it though....I am too stupid to work the knucklebuster correctly. Then there are the services that you can use your Smartphone. Oh...if I could only afford a smartphone. Quote Link to comment Share on other sites More sharing options...
SuzyK Posted May 17, 2011 Share Posted May 17, 2011 I haven't had any problems with paypal holding money. Is this a new thing?I'm going to be signing up for propay too probably. I used it when I used to do shows and hopefully will be starting to them again.Lol on the knucklebuster- there's a reason why they call it that, they are difficult to use. Quote Link to comment Share on other sites More sharing options...
NaturallyTru Posted May 17, 2011 Share Posted May 17, 2011 They started to hold money on accounts. I heard about it last summer. They told me mine was due to many refunds. I had done a co-op and then sent refunds to participants when the shipping estimate turned out to be too high. Then they started holding my money when I received it for a while. They cleared me after a few transactions. But in the meantime I had a big order and needed to juggle money in accounts to pay for it. I wasn't a happy camper! Quote Link to comment Share on other sites More sharing options...
Bernadette Posted May 17, 2011 Share Posted May 17, 2011 I've had a Paypal account for going on 11 years now - first for eBay and then added to my website - and I've never had any funds held for any reason, so it isn't happening to everyone. I also have Propay. It has varied, year to year, the number of transactions processed between the two(I don't take checks or money orders since I'm internet sales only-just electronic checks). Since the incidence of internet fraud appears to be increasing and customers are being made aware thru internet articles and news broadcasts, I've seen an increase in Paypal orders and call ins. The thing I don't like about Paypal now is even if you make a refund seconds after an order is placed, Paypal does not refund what they took out originally, so it comes out of your funds. That stinks. Without doing the math(I haven't had any coffee yet!), I had a case where I had to do a refund. Let's say the transaction total was $15.00, and Paypal's cut was $1.50, so when I refunded them(and it was less than 60 seconds from the transaction coming thru), paypal refunded the $15.00 - my $13.50 cut plus an additional $1.50 from my funds. So this "no transaction" cost me $1.50! TG I don't have many of these types of problems. Still I keep them because the more payment options you have, the less likely you are to lose a customer that doesn't like your payment choices.:tiptoe: Quote Link to comment Share on other sites More sharing options...
funkymonkey66 Posted May 17, 2011 Share Posted May 17, 2011 Since paypal has started holding all money for 21 days I'm looking for other options. Can anyone recommend a good inexpensive cc processing company?I have paypal and I don't have any holds on funds? Is this for checks or something? Quote Link to comment Share on other sites More sharing options...
NaturallyTru Posted May 18, 2011 Share Posted May 18, 2011 Paypal says it is to hold the money in case there is a dispute from the buyer. I just received a shipping refund today from someone I bought from through Paypal. That'll put her on their radar. Quote Link to comment Share on other sites More sharing options...
SuzyK Posted May 18, 2011 Share Posted May 18, 2011 I've done quite a few refunds over the last few months and I haven't had any problems with paypal holding money. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.