CSAS Posted May 31, 2006 Share Posted May 31, 2006 I placed my order yesterday, received it today. And . . . . they sent me a mouse pad. It's pretty neat, it has their information on it.Thumbs Up to NG!!! Quote Link to comment Share on other sites More sharing options...
TexasBrat Posted May 31, 2006 Share Posted May 31, 2006 I agree, they have great customer service! Quote Link to comment Share on other sites More sharing options...
islandgirl Posted May 31, 2006 Share Posted May 31, 2006 I find that NG's customer service is wonderful!!Their oils are good and the prices are right!!!Their Shipping rates rock!!ETS: They do not mark up their shipping prices as some Co's have been doing!!:tiptoe:(Their shipping is exactly what UPS charges) YEAH!!! Quote Link to comment Share on other sites More sharing options...
Bev Posted June 1, 2006 Share Posted June 1, 2006 I recently received an order from them and received the mouse pad as well. And some cute little daisy soap samples. Their customer service is great! Be sure to fill out and return their customer satisfaction survey. I always try to pay compliments to suppliers like these to let them know how much we appreciate them!! Quote Link to comment Share on other sites More sharing options...
candlebean Posted June 1, 2006 Share Posted June 1, 2006 DH laughed at me when I got so excited to get a mouse pad....but it was so cool and that folder they sent.... Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted June 1, 2006 Share Posted June 1, 2006 Yes, I got a free mousepad and soap sample too. Thumbs up to NG for giving us a few little treats with our orders. Thumbs down to others who don't (especially when you're spending several hundred dollars with them at a time). Quote Link to comment Share on other sites More sharing options...
candlesprite7 Posted June 1, 2006 Share Posted June 1, 2006 Well that clinches it, I was thinking about placing an order with them and Now I definitely will. They have a few FO's I want to try...lol Quote Link to comment Share on other sites More sharing options...
dcroome2005 Posted June 1, 2006 Share Posted June 1, 2006 The are the 2nd best imo on Customer Service following Greenleaf ( Brenda).. They are awesome. I love their oils and love their goat milk base!Christina Quote Link to comment Share on other sites More sharing options...
Janette Posted June 1, 2006 Share Posted June 1, 2006 I also love Nature's Garden for their service. They are smart, if they keep us happy, they make more sales. Word of mouth is the best advertising, and they seem to understand that.Janette Quote Link to comment Share on other sites More sharing options...
NattyCat Posted June 1, 2006 Share Posted June 1, 2006 Let's just hope they read this forum and decide to ship outside North America. There is so much stuff on their website I want but they won't ship to me - I did ask and they gave me a resounding "no", so I buy all my stuff elsewhere from those who will ship international. I can't understand why they won't, it's not like I'm asking them to pull out their own teeth - its the same process - box the stuff up, write the customers address, post the parcel, no big deal!Sorry, am just frustrated that some of the better suppliers refuse to ship to UK, NG being one of them.Nat Quote Link to comment Share on other sites More sharing options...
rascal418 Posted June 1, 2006 Share Posted June 1, 2006 Just wanted to add that if you're close & get your order in before 11 am they offer same day pick up. I don't drive up there often but when I'm doing a fundraiser just knowing I can pick up whatever I need is a definite bonus. No s/h is wonderful too My favorite extra so far from NG was the easter egg with the little NG chick. That was so cute! Quote Link to comment Share on other sites More sharing options...
joisey girl Posted June 2, 2006 Share Posted June 2, 2006 OOh I want a mouse pad too.... I used to order my soap making supplies from them before I got hooked on candles, never once had a problem and always enjoyed their little freebies. Quote Link to comment Share on other sites More sharing options...
Sharon in KY Posted June 4, 2006 Share Posted June 4, 2006 I have had a mouse pad for awhile and love it. Maybe they don't ship overseas because they only use UPS. Quote Link to comment Share on other sites More sharing options...
stephnms Posted June 4, 2006 Share Posted June 4, 2006 I love NG! Everytime I have bought from them has been a pleasant experience. Quote Link to comment Share on other sites More sharing options...
moonrose64 Posted June 4, 2006 Share Posted June 4, 2006 I got all those plus candy. I think they are great for oils and shipping. I usually always get my stuff with 2 days.Wish all suppliers were that good. Quote Link to comment Share on other sites More sharing options...
terrilee Posted June 4, 2006 Share Posted June 4, 2006 I ordered my first batch from NG on the 27th. Still waiting ,they should be here Tomorrow. I happened to order on the holiday weekend and they shipped them out on the 30th. I really hate living on the other side of the country!!! But after reading these posts I think it may be worth the wait. Quote Link to comment Share on other sites More sharing options...
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