Quentin Posted October 11, 2018 Share Posted October 11, 2018 Are they serious? How about if I just don't come back at all, Aztec? 2 3 Quote Link to comment Share on other sites More sharing options...
Pam W Posted October 11, 2018 Share Posted October 11, 2018 Ya know, Aztec has never been one of my ''''''''''''''go to"""""""""" companies so no biggie here.. :-) 2 Quote Link to comment Share on other sites More sharing options...
iansmommaya Posted October 11, 2018 Share Posted October 11, 2018 Because of Indigenous Peoples' Day? 2 1 Quote Link to comment Share on other sites More sharing options...
ScentedPleasurez Posted October 11, 2018 Share Posted October 11, 2018 Did you also get the one that they missed their soy wax delivery? 😂😂😂 I really didn't care if they missed it or not. Doesn't seem very professional to send out mess like that 3 Quote Link to comment Share on other sites More sharing options...
Pam W Posted October 11, 2018 Share Posted October 11, 2018 9 minutes ago, iansmommaya said: Because of Indigenous Peoples' Day? What the He$$ does Indigenous Peoples Day with anything???????????????????????? I guess I am totally lost in this posting..........so pls ignore me. 4 1 Quote Link to comment Share on other sites More sharing options...
RedRoomGraduate Posted October 11, 2018 Share Posted October 11, 2018 Wow... 2 Quote Link to comment Share on other sites More sharing options...
bfroberts Posted October 11, 2018 Share Posted October 11, 2018 I've never found them to be overly professional in their communications, that's for sure. I get the best price on jars + shipping from them, and I use a few of their FO's religiously so I just disregard that mess in the interest of my bottom line. There seems to be an overall decline in professionalism everywhere. 3 1 Quote Link to comment Share on other sites More sharing options...
iansmommaya Posted October 11, 2018 Share Posted October 11, 2018 13 hours ago, Pam W said: What the He$$ does Indigenous Peoples Day with anything???????????????????????? I guess I am totally lost in this posting..........so pls ignore me. I was guessing why they would have been not fully operational on Monday. Otherwise I have no idea. 2 Quote Link to comment Share on other sites More sharing options...
Quentin Posted October 11, 2018 Author Share Posted October 11, 2018 A few weeks back, I left a heartfelt friendly suggestion with them (really, I wasn't sarcastic) that they might want to offer color suggestions with their fragrances like some of the other companies do and that it might be helpful to their customers. I inferred from the message I got back that I should mind my own business. Then the guy finished his answer by saying, "If it's a Christmas fragrance, most people would probably use red." 1 2 Quote Link to comment Share on other sites More sharing options...
Quentin Posted October 11, 2018 Author Share Posted October 11, 2018 14 hours ago, iansmommaya said: Because of Indigenous Peoples' Day? Oh. I think I get it now. Quote Link to comment Share on other sites More sharing options...
Quentin Posted October 11, 2018 Author Share Posted October 11, 2018 51 minutes ago, iansmommaya said: I was guessing why they would have been not fully operational on Monday. Otherwise I have no idea. I just hope the banks aren't closed that day. Quote Link to comment Share on other sites More sharing options...
Echap77 Posted October 11, 2018 Share Posted October 11, 2018 1 hour ago, Quentin said: A few weeks back, I left a heartfelt friendly suggestion with them (really, I wasn't sarcastic) that they might want to offer color suggestions with their fragrances like some of the other companies do and that it might be helpful to their customers. I inferred from the message I got back that I should mind my own business. Then the guy finished his answer by saying, "If it's a Christmas fragrance, most people would probably use red." Oh I would've been very furious 1 Quote Link to comment Share on other sites More sharing options...
iansmommaya Posted October 11, 2018 Share Posted October 11, 2018 1 hour ago, Quentin said: A few weeks back, I left a heartfelt friendly suggestion with them (really, I wasn't sarcastic) that they might want to offer color suggestions with their fragrances like some of the other companies do and that it might be helpful to their customers. I inferred from the message I got back that I should mind my own business. Then the guy finished his answer by saying, "If it's a Christmas fragrance, most people would probably use red." Wow. That is rude of them. 1 Quote Link to comment Share on other sites More sharing options...
Echap77 Posted October 11, 2018 Share Posted October 11, 2018 I saw that too and thought it was ridiculous. They would've done better not to bring it to anyone's attention. 3 1 Quote Link to comment Share on other sites More sharing options...
ScentedPleasurez Posted October 11, 2018 Share Posted October 11, 2018 2 hours ago, Quentin said: A few weeks back, I left a heartfelt friendly suggestion with them (really, I wasn't sarcastic) that they might want to offer color suggestions with their fragrances like some of the other companies do and that it might be helpful to their customers. I inferred from the message I got back that I should mind my own business. Then the guy finished his answer by saying, "If it's a Christmas fragrance, most people would probably use red I wouldn't be doing business with them. By having a color recommendation it would possibly increase their sales. Sometimes I order a dye thats recommended for a particular fo. They irritated me when they released those b&bw fragrances. 1 at a time making people spend extra for shipping when they could have released at the same time.. plus a huge factor for me not to order from them was the issue with pay, having to use PayPal or risk your card getting hacked. 2 1 Quote Link to comment Share on other sites More sharing options...
ScentedPleasurez Posted October 12, 2018 Share Posted October 12, 2018 On 10/10/2018 at 10:41 PM, Quentin said: Are they serious? How about if I just don't come back at all, Aztec? Yet another email today saying the same exact thing and an email that they are finally on Instagram.... 1 Quote Link to comment Share on other sites More sharing options...
Quentin Posted October 15, 2018 Author Share Posted October 15, 2018 On 10/12/2018 at 6:19 PM, ScentedPleasurez said: Yet another email today saying the same exact thing and an email that they are finally on Instagram.... I read the one about Instagram and thought it was terrible also. The person sending out their emails apparently doesn't know how to word things in a positive manner. 1 Quote Link to comment Share on other sites More sharing options...
ScentedPleasurez Posted October 15, 2018 Share Posted October 15, 2018 4 hours ago, Quentin said: read the one about Instagram and thought it was terrible also. The person sending out their emails apparently doesn't know how to word things in a positive manner I unsubscribed. Lol 2 Quote Link to comment Share on other sites More sharing options...
Echap77 Posted October 15, 2018 Share Posted October 15, 2018 Aztec....we know you're on Instagram!! Sheesh 🙄 1 Quote Link to comment Share on other sites More sharing options...
Candybee Posted October 15, 2018 Share Posted October 15, 2018 Just WOW! 1 Quote Link to comment Share on other sites More sharing options...
GoldieMN Posted October 15, 2018 Share Posted October 15, 2018 Well, there are all kinds of holidays on October 22: https://www.checkiday.com/10/22/2018 So, you know, it could be any one of them that they all took off for. Heheheh GoldieMN 2 Quote Link to comment Share on other sites More sharing options...
Laura C Posted October 15, 2018 Share Posted October 15, 2018 On 10/10/2018 at 10:41 PM, Quentin said: Are they serious? How about if I just don't come back at all, Aztec? I got the same email and thought it was strange and awkward. They could have done a much better job of wording it. I can understand them wanting their customers to know why nobody was answering the phones or greeting them on the showroom floor but that was weird. Since I'm originally from that area I have actually been to their showroom/warehouse in Knoxville, TN and bought supplies, the people were helpful and friendly. Quote Link to comment Share on other sites More sharing options...
Laura C Posted October 15, 2018 Share Posted October 15, 2018 On 10/11/2018 at 1:03 AM, ScentedPleasurez said: Did you also get the one that they missed their soy wax delivery? 😂😂😂 I really didn't care if they missed it or not. Doesn't seem very professional to send out mess like that Their example of over sharing, maybe??? LOL😆 1 Quote Link to comment Share on other sites More sharing options...
Quentin Posted October 15, 2018 Author Share Posted October 15, 2018 On 10/11/2018 at 2:35 PM, Quentin said: A few weeks back, I left a heartfelt friendly suggestion with them (really, I wasn't sarcastic) that they might want to offer color suggestions with their fragrances like some of the other companies do and that it might be helpful to their customers. I inferred from the message I got back that I should mind my own business. Then the guy finished his answer by saying, "If it's a Christmas fragrance, most people would probably use red." I just now remember the other thing he put in his email reply to me. He said, "We prefer to let our customers use their own creativity." Quote Link to comment Share on other sites More sharing options...
Laura C Posted October 15, 2018 Share Posted October 15, 2018 On 10/11/2018 at 2:47 PM, iansmommaya said: I was guessing why they would have been not fully operational on Monday. Otherwise I have no idea. Maybe everyone quit or went on strike! LOL 1 Quote Link to comment Share on other sites More sharing options...
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