Sorry but don't you know that e-Bay can do whatever e-Bay wants. e-Bay and Paypal are the same company and they are so big that it doesn't matter what is legal or not...I bet that if you call them they will tell you that it is for the buyers' protection. I had a customer buy some candles including some cupcake candles when they arrived the box was smeared a little the guy was abusive and demanded another box I agreed and shipped it right away he still left me negative snotty feedbacks for all the items he had bought from me...so I left him 3 negatives as well, he reported me to e-Bay and they removed the feedbacks I had left him and they put me on notice because sellers are not allowed to defends themselves (so much for freedom of speech), when I called them to explain what had happened I was told that e-bay and I needed the buyers and that they were not going to do anything...so I closed my e-Bay store and I have not been back. Think about it...they charge you to list the item, they charge you a fee when you sell the item, them Paypal (an e-Bay company) charges you again and now they are holding funds and earning interests on your money.