I totally agree , some of her oils are nicer then other places I have ordered and her service is the absolute best . My first order from her was huge and 4 bottles leaked , the spilled oil took the labels off a lot of the other oils . I had no clue what was what . I sent her some pictures and we got it all figured out , she sent more oils and new labels asap . I love shopping with her too . I highly recommend her fragrance oils . Her Strawberries and Champagne is a best seller for me ( no A or D )