Hi everyone, I just had to get this off my chest and I don't know if I was wrong or what but it's weird! I do not want to give the vendor name but here is what happened. I placed a very small order, less than 1# of weight of fo's for samples. Before I was ready to check out I saw the(all carriers) shipping was really high so in the comment box I asked since it was coming usps could they put it in a 4.95 flat rate box. I received no answer but did get the order. It came in a usps 4.95 flat rate box but I was still charged over 11.00 for shipping. I politely emailed the company (never had any problems with before) and asked why I was charged so much shipping when it came in a usps flat rate 4.95 box with no special bubble wrap or anything and if they could credit my card for the difference, I also praised this company for their oils because they are good. I received an email last night and a credit for the full amount of the order not just the shipping difference. It explained that they did not want anyone to feel cheated and they are refusing further service with me, goodbye and good luck. Now like I said NEVER had any problems with this company WTF, is everyone on crazy pills??? You would lose a customer because they caught you charging exorbadent shipping, I mean sometimes they charge handling and I understand but??? Now I can now longer order from this company. What are your thoughts?