I am not a lawyer by any means but I would think that the portion of the above original post I highlighted shows plainly that there was not an "error" but they are knowingly using false advertising. Why? Well the experience listed answers that - it made a sale for them they normally would not get! And if you return the product they will give you a credit but you will be out $45? No way would I go along with that. In cases like these I would have asked to talk to the supervisor of person I was speaking to. I would politely request a full refund including my shipping. If they were reluctant I would repeat that statement made about them knowing the size was incorrect and tell them it was false avertising which not only is unethical but also illegal.Just because your supplier is breaking the law that DOES NOT give you the right to knowingly break they law also! As a matter of fact, your state's Attorney General's office may be interested in the fact that they admitted to you that they are intentionally using false advertising - I may be wrong (which is something that happens quite a bit) but at the very least I think they could be banned from selling to anyone in your state! As a consumer don't be afraid to ask for the superior of the person you are speaking with! If I don't honestly agree with the person I am dealing with I have kept that up until I spoke with the owner of a pretty good size business before! Sometimes I have not been satisfied and had to just chalk it up to experience and never dealt with that business again (And yes I have paid more money for the same item before to keep from dealing with a company) and there are times I have been proven wrong, and had to accept that as hard as it is It isn't about just the money with me honestly - IMHO I believe the main reason for the crappy customer service we have today is because we as consumers have allowed it to happen to us! If someone wants my business they are not going to screw me over and expect to ever get it again! Sorry about the encyclopedia here! This is something that gets me fired up (as you can obviously tell LOL)