Well, lost business is lost money. I watch every penny on product and shipping. I shop around for the best product at the best price and that includes shipping. I think it is pure laziness to not read, understand and comply with the USPS regs and just throw it out the window. It's not that difficult. And yes, BC has the absolute worst website I have ever seen. With all of the recent price increases by suppliers I would not be suprised to see more co-ops to buy from the manufacturers direct.