Yeah, I've actually heard the same thing. I ordered my candle on a Thursday morning about 3am and I didn't receive until 14 days after. I don't get it - if you are going to add the direct sales or reps to your business, you better DAMN well have the inventory to send out within 24 hours. If you can't do that, you shouldn't be adding that arm to your business. Call me crazy, but no order I've ever done (retail of course) has taken longer than 5 days to ship - and that is when we have a sale, special or there is a holiday. Said it before and I will say it again - if you can't handle what you have now, don't keep adding fuel to the fire!!! I really don't get some of those companies out there and I could list tons and tons that are doing the same damn thing. (this subject gets me all riled up - can ya tell?? lol)