Hi Alan, Thank you for taking the time to read my post and most of all replying.. You are dead on..it was UPS! I weighed the wax, minus all the crumbs on the bottom of the box, and it's just a little over 52lbs. I would have never thought of any of that! That explains why it took 4 days to arrive which was another thing that threw me off, along with no invoice or the freebie fragrance oil I read about on the main page.. It all makes sense now! Usually the cases of wax I've received are 6 slabs fit perfectly inside a box, I'm sure like your describing so there was never a need for padding. I only suggested it since it seemed as though six slabs of wax were to just tossed in a huge box and shipped out to me. By the way, I didn't mind too much that they were mostly broken up, saves me some "hammer time" Thanks again for taking the time to reply and solving my confusion, Heather