I would file against her in court. In Utah, if the business was completed in my state (making the candles) I can sue in my state and this person will have to come here. Send her invoices that require signatures. 1st notice, second notice then final notice. If she fails to respond, I would sue granny!! Call your local courthouse and see what they require before you proceed and go from there. I called the one in my city when I had to sue some people. Took time and patience to follow all the steps, but in the end I won every case. (had nothing to do with candles at the time) Lastly, don't be nice and back off if she starts crying. Stay stuff. Good luck and I hope it works out for you!!