Absolutely agree... set boundaries. I learned very quickly how customers can virtually "run" you over, not that they realize or intentionally mean to. Much as I wanted to provide that awesome customer service, 24 hours a day, to every client,,,,I simply couldn't be on call 24/7. I have my cell take the messages. Before my cell I let my answering machine pick up my calls with a message to leave your message and I'll return your call during business hours. I LOVE my business and LOVE my personal time,,,it's so important to have a distinction between the two, a time you can sit down and breathe, relax and not jump to grab the phone every time it rings. Not that I don't check out competition and pricing while I'm out on vacation visiting the stores,, but I try extremely hard to step away from business once in a while. I have a photo frame on my wall that says,,, never get so busy making a living, that you forget to make a life. I owned a business in my home for 26 years, doing one thing or another,,,,Opened my candle biz in 1999... 3 years ago I opened a store front with my candle business.... on my gosh, I wish I had the money to do it before that... I was finally not living in my business,,nor my business living with me...