jackbenimble Posted February 23, 2012 Share Posted February 23, 2012 I have been getting visitors from here(craftserver) and other places too that will put items in the shopping cart but never actually check out. I wonder why this is? If anyone that has visited my site sees this post please comment below. If you had a bad experience this may help me improve my site for others. Thanks! Quote Link to comment Share on other sites More sharing options...
Beth Posted February 23, 2012 Share Posted February 23, 2012 Maybe to see how much shipping would be? I know I've done that on countless websites, lol. Quote Link to comment Share on other sites More sharing options...
lmc Posted February 23, 2012 Share Posted February 23, 2012 I visited your site and did check to see what shipping would be...your website is great and very user friendly-wouldnt change a thing Quote Link to comment Share on other sites More sharing options...
kidsngarden Posted February 23, 2012 Share Posted February 23, 2012 I agree with Shipping, or they could just be checking out your site. Quote Link to comment Share on other sites More sharing options...
Dana Posted February 23, 2012 Share Posted February 23, 2012 Just wondering...how do you know they are from this site? Quote Link to comment Share on other sites More sharing options...
classiccandle Posted February 24, 2012 Share Posted February 24, 2012 I'm guilty of doing it too but I do it to a lot of sites so I can see how their shopping cart works. Quote Link to comment Share on other sites More sharing options...
jackbenimble Posted February 24, 2012 Author Share Posted February 24, 2012 Just wondering...how do you know they are from this site?Thanks everyone for the reply so far! :-)Dana- in the admin area for orders it tells me exactly what the customer put in their cart and where they came from if they clicked on a link to get to my store. I have a least a couple of people from craftserver a month visit my site. I think it's neat and glad they are interested enough to vist and look around. Wish they bought something though. Hehe! ;-) Quote Link to comment Share on other sites More sharing options...
Judy, USMC Posted February 24, 2012 Share Posted February 24, 2012 I also will load a cart to check shipping prices - but then I remove the items so it's $0 before leaving. I have a friend with a site and she recommended I do it that way. She allows people to have items in their cart for 24 hours - and has that notice on the cart page. If they don't come back it gets dumped. Quote Link to comment Share on other sites More sharing options...
debratant Posted February 24, 2012 Share Posted February 24, 2012 I just wanted to say...great job on the site. Awesome job on the pics Quote Link to comment Share on other sites More sharing options...
periwinkle Posted February 24, 2012 Share Posted February 24, 2012 I've visited your site before, and put stuff in the cart to see the shipping rates. Quote Link to comment Share on other sites More sharing options...
Dana Posted February 24, 2012 Share Posted February 24, 2012 (edited) Dana- in the admin area for orders it tells me exactly what the customer put in their cart and where they came from if they clicked on a link to get to my store. I have a least a couple of people from craftserver a month visit my site. I think it's neat and glad they are interested enough to vist and look around. Wish they bought something though. Hehe! ;-)Thanks! I will try to see if I can do that as well. Kinda interesting to see where they come from! Edited February 24, 2012 by Dana Quote Link to comment Share on other sites More sharing options...
crazzie Posted February 25, 2012 Share Posted February 25, 2012 I do that on a lot of sites, just to see what the shipping charges are. Quote Link to comment Share on other sites More sharing options...
blacktieaffair Posted February 25, 2012 Share Posted February 25, 2012 Well, although I've never done it to one of "our" sites, I've done this on numerous supplier sites... <hangs head> .. I am real bad about going and placing what Im needing off that site, into the cart.. and it might be up to 4 days before I order.. and I go back as I think of something and put it in the cart too. I know, I know, shame on me! But I've tried making notes, writing lists, I even went so far as to get me a voice activated recorder and I lose/lost them all. Quote Link to comment Share on other sites More sharing options...
deltaintn Posted February 25, 2012 Share Posted February 25, 2012 I've visited your site (very nice ) but haven't put anything in a basket. There have been many times I have found items I like but not sure if I want or can purchase at that time. I will put them in a cart and print that or save it until i'm ready to buy. I do this a lot, especially when I'm ordering supplies and not sure which combination of products I want. Just wondering...how do you know they are from this site?There are several website tracking tools out there. Google analytics is a good basic one which is free. We use at my company so we know what 'keywords' to target, etc. Quote Link to comment Share on other sites More sharing options...
TammyGCC Posted February 26, 2012 Share Posted February 26, 2012 I have the same problem. I have a web site where you can see who is on and they have a shopping cart but I have yet to make any money. My husband thinks it is the shipping. I am already losing money in the shipping I can not go any lower. Good Luck to you. I know hand made is better than that stuff you get in the store. Quote Link to comment Share on other sites More sharing options...
pleasureridgecandles Posted February 26, 2012 Share Posted February 26, 2012 Tammy, I found it works better for me to not have shipping added in. The customers are aware that shipping charges are not calculated in and they will be contacted for payment of shipping costs or they can contact me for a complete total and make one payment. This was easier for me as some of the customers want whatever the cheapest shipping is, some want UPS only, some want FedEx only etc. Sometimes there's too much of a difference between USPS and the other 2 that I don't want to have the cart calculate shipping and I end up paying the difference if it doesn't cover it, or have to issue a refund for overpayment in shipping to the customer. I only charge actual shipping and in most cases (unless they say whoever is cheapest) I check the actual rates for all 3 shippers and let the customer decide. I've not had any problems in doing it this way. Sorry Jack to hi-jack your thread. Quote Link to comment Share on other sites More sharing options...
TammyGCC Posted March 3, 2012 Share Posted March 3, 2012 I just thought about this question again because I have a user with a shopping cart. I really hope they purchase something. Quote Link to comment Share on other sites More sharing options...
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