pamperme Posted May 28, 2010 Share Posted May 28, 2010 I am so upset right now. They said they have taken care of it but my bank still shows a negative balance because...A supplier I ordered from put 3 hold on my account for $199...instead of 1. Which put me in a negative status. I was waiting on child support deposit so I checked my account online or I would not have even known about it. Now I have to go all weekend...on a holiday with a grad party to go to with $0...as I never have cash on me. The bank said the holds will drop off in 3-5 business days. This is crazy! If I end up with overdraft fees because stuff goes through before the holds go off they are going to have to pay them. This is in no way my fault ...good thing I looked becuase I was just going to go to the store and get food and cash out for the grad party gift. Now I am worried about ordering from them again and I have to. Has this ever happened to anyone else. I don't want to be nasty and put the name of the biz on here as they are trying to fix it. Quote Link to comment Share on other sites More sharing options...
nursenancy Posted May 28, 2010 Share Posted May 28, 2010 Ugh!! I hate when that stuff happens! Something similar just happened to me and I filed a dispute, because I ended up with overdraft charges. Because I filed the dispute with my bank, the resulting overdraft charges were waived. Maybe your bank offers this type of service. Quote Link to comment Share on other sites More sharing options...
pamperme Posted May 28, 2010 Author Share Posted May 28, 2010 I'm giving them till tuesday to see what happens. This happened yesterday so there is no reason it should not be taken care of by then. I HOPE! Quote Link to comment Share on other sites More sharing options...
islandgirl Posted May 28, 2010 Share Posted May 28, 2010 (edited) Which Supplier ? Did they run your card 3 times?? What the heck. Edited May 28, 2010 by islandgirl Quote Link to comment Share on other sites More sharing options...
pamperme Posted May 29, 2010 Author Share Posted May 29, 2010 I don't want to say who...since they are being good about it and trying to get it resolved at this point. They kept putting holds on it saying I gave them the wrong zip code...which I did not.. they even read it back to me and they have the correct zip. It would not be as big of a deal if I had that much in my account and if I did not have alot going on. The holds will fall off in a few days but in the mean time. I have to give someone a graduation gift and have zero cash on me. Also hoping it does not overdraft me in anyway. The bank doesn't seem to think it will since the other 2 holds will fall off. BUT if for some reason they run the actual card for purchase more than once. Then we will have a HUGE problem. Quote Link to comment Share on other sites More sharing options...
wildwings Posted May 29, 2010 Share Posted May 29, 2010 I hope you can still enjoy your weekend and holiday, I hate it when stuff like this happens. Quote Link to comment Share on other sites More sharing options...
tlc26 Posted May 29, 2010 Share Posted May 29, 2010 I had this problem just a few months ago. I ordered from a VERY popular, well known, established supplier. They actually held the amount twice but only completed the charge once. It was a big ordeal because the suppliers accounting department only showed the one charge not the other hold. I was lucky enough not to go negative though. I spent about an hour making phone calls back and forth. First to my bank then the supplier and then my bank again because each told me to call the other. I was finally able to resolve the issue and have the hold dropped THAT DAY. I did not have to wait the 3-5 days they said it might take. I ended up getting my bank on the line and doing at 3way call to the supplier, a rep from thier accounting department confirmed to my bank rep that there was only the one charge and the other hold was invalid. My bank dropped the hold immediately, no charge to me. Your bank policy may be different but you may try this. I know it is too late because niether the bank or the supplier will likely be open until Tuesday but atleast you could do it Tuesday rather than wait until next Friday or longer for the hold to clear. gl Quote Link to comment Share on other sites More sharing options...
gabriellel66 Posted May 31, 2010 Share Posted May 31, 2010 I'm staggered that that's even legal! You athorized a supplier to charge you $199 and they essentially took 3x that amount. I understand (well, barely) hotels doing it because of potential charges, but a supplier? Who's got your order? Makes me really glad that my suppliers take direct bank deposits.I hope you get your money back shortly, without any associated charges. And, like wildwings, that you enjoy your long weekend :smiley2:Gabrielle Quote Link to comment Share on other sites More sharing options...
islandgirl Posted May 31, 2010 Share Posted May 31, 2010 This is why I do not use the visa check cards anymore. You have the overdraft reasons that you stated, and because mine was stolen once, and the crooks depleted my checking account right when my mortgage and month end bills were about to be taken out!! What a PITA to fix..I will only use a credit card. Then I will pay it off right away. This way my purchases are NEVER attached to my bank account. Quote Link to comment Share on other sites More sharing options...
pamperme Posted June 2, 2010 Author Share Posted June 2, 2010 Well...it is Tuesday and guess what...the $199 was taken out ...and the 2 holds are STILL THERE!!! GRRRRRRRRRCalling my bank tomorrow as he said he filled out the paperwork they suggested and it still has not been removed. I am also calling the supplier to let him know it is still there this many days later. I know they are only holds but still this is absolutley ridiculous! Quote Link to comment Share on other sites More sharing options...
islandgirl Posted June 3, 2010 Share Posted June 3, 2010 Do Tell. - Any updates ? Quote Link to comment Share on other sites More sharing options...
pamperme Posted June 3, 2010 Author Share Posted June 3, 2010 The $199 hold x2 came off TODAY! I have no overdrafts showing yet. Hope it stays that way. The company who caused the inconvenience has done nothing to offer any kind of 'I am sorry' for the problem we caused you. So not thrilled about that. I am going to send them an email letting them know I was without $400 of MY money for a week becuase they put the hold on 3 times. Unfortunatley I do have to order from them as they have something that I have to use. Otherwise I am going to spend a fortune with more testing and more in shipping fees from elsewhere. I will give them one more shot when I need to order again but in the comments section I am going to clearly state that they need to be careful with my card. Quote Link to comment Share on other sites More sharing options...
mparadise Posted June 3, 2010 Share Posted June 3, 2010 I am glad this is finally resolved! If you let us know which items you order from them I bet someone here can point you to other vendors that have the same item or something very similar. Quote Link to comment Share on other sites More sharing options...
HeavenScentU Posted June 4, 2010 Share Posted June 4, 2010 That is good you got it resolved. But it is confusing as to why they overcharged you and not make the correction right away. I am not sure ifI would do business with a co. that would do that and not bend over backwards to make it up to you. Quote Link to comment Share on other sites More sharing options...
pamperme Posted June 4, 2010 Author Share Posted June 4, 2010 It was in no way my fault. They are the one who did the charge so I agree about the bending over backwards to make it up. If I did that with a customer I would definately make up for the inconvenience. This is the first time I ordered from them also....so that makes it a little worse. The bank did confirm to them that there were 3 holds the day I found it. So there is no denying it. Guess we will see Monday. I did send them an email letting them know they did not take the holds off till yesterday. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted June 4, 2010 Share Posted June 4, 2010 (edited) Unfortunatley I do have to order from them as they have something that I have to use. Otherwise I am going to spend a fortune with more testing and more in shipping fees from elsewhere. Then you say in another post: This is the first time I ordered from them also....so that makes it a little worse.What one item is it that you need from them? You mean you can't find it else where so you can tell this supplier to stick it!!Especially since it is the first time you ordered from them, How could you have tested it in the first place.I am so confused...:rolleyes2 Edited June 4, 2010 by islandgirl Quote Link to comment Share on other sites More sharing options...
Candybee Posted June 4, 2010 Share Posted June 4, 2010 I was wondering about that too Islandgirl.pamperme if this is the first time ordering from that supplier then I don't see why you would want to stick with them. Its not like you've spent piles of money testing their products. Why put yourself thru that again? Quote Link to comment Share on other sites More sharing options...
pamperme Posted June 5, 2010 Author Share Posted June 5, 2010 I need 70/30 soy/paraffin blend wax and my old supplier no loner carries it. I have searched and searched for a comparable one and this supplier has it. I got my order the next day and I poured that night. Then have tested over the past week and yes it is pretty much the same wax as I had before that was no longer available. I love this wax! ...and so do my customers. I am only carrying 10 scents so the testing was no biggie. He apoligoized again saying they are human and make mistakes. I know that but...that was it. I would have been happy with $1 off my next order...for goodness sakes...but nothing!If you know suppliers that carries a 70/30 soy paraffin...please let me know I will check them out. Gotta worry about shipping also. This one was not far away so shipping was not stupid. Quote Link to comment Share on other sites More sharing options...
Candybee Posted June 5, 2010 Share Posted June 5, 2010 Who's the manufacturer of the 70/30 parasoy? I doubt the supplier preblends it themselves. Are you sure its not 6006? If your can find out the name of of the manufacturer I am sure others may know where to get it.I always mixed my own custom parasoy blend so I can't help with a preblend. Quote Link to comment Share on other sites More sharing options...
pamperme Posted June 6, 2010 Author Share Posted June 6, 2010 Who's the manufacturer of the 70/30 parasoy? I doubt the supplier preblends it themselves. Are you sure its not 6006? If your can find out the name of of the manufacturer I am sure others may know where to get it.I always mixed my own custom parasoy blend so I can't help with a preblend.That is a great question! I need to find that out. I thought I saw it somewhere on this board before but when I looked and did a search I went through alot of posts and couldn't find it. I am going to have to set aside some time and do the research. Just don't have it right now. Too many things going on at once plus now the kids are out of school so I am even busier. Quote Link to comment Share on other sites More sharing options...
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