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How do your customers burn candles?


7Angela7

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I think many people are not following the instructions because they don't understand why they should be turning it off after every few hours. If they haven't done it the right way, they wouldn't know it's the better way. Does anyone ever explain to their customers the reasoning behind burning their candles in smaller spurts? I don't and wondered if maybe I should start doing so.

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Guest EMercier

That's happened to me, I've had an individual burn a candle forever and wanted me to remelt it with a new wick. I was like NO! Then she got mad at me becuase I wouldn't, but she still buys from me. I had to let her know for the millionth time how to burn them.

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Most people I know burn for longer than 3 to 4 hours at a time. I am as guilty as the next guy!!! I give everyone written instructions and also tell them how to burn them at the time I make a sale but I know they still marathon burn.

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