I had the same thing happen but with taylored concepts. Everything was different,,,,,texture, melt time(in the pot), the way it released (or not) from the votive molds. He said nothing had changed, but I know that was not true. He did this once before but then brought in the original wax and replaced what I had purchased. He's no longer in business and I've been on the hunt. My 143 paraffin from RE will be here today. I also ordered the para/soy votive tart wax to try out. I hate that I will have to pay shipping but I sell way too many votives. I never liked the 4794 and that's really alll that's available to me locally.