This is what happened to me. I didn't order straight from a mfgr, but I happened to choose my first set of FO's that just worked and I "thought" (lol) I was on easy street - then - I got in some vanilla and some heavier scents, etc. and the game was on. I learned what it meant to "test", "test" and "test", pull your hair out, kick the cat (j/k), etc. Needless to say, my little bubble burst big time and I was laid flat just like everyone else that starts out in the candle business. LOL! I think I even wrote an apology thread here!