Ugh, don't get me started on people like this!! Sure, we were all new at one time and excited to learn all about the craft. But, we didn't learn overnight. Remember back to the first candles you made? The first batch of soap? (I still remember my baby poo green LoveSpell soap that was supposed to be blue! heehee) Most of us know that it was research, hard work and alot of testing to get from those first products to the awesome products that we make today! I think that is why it chaps our arses when someone wants to come along and take the cheap 'n easy way out. I have people ask me all the time "Where do you get your supplies from?" Instead of asking them where they buy their tampons from (like the smart-a$$ in me wants to), I will just smile and say instead "Oh, all over the place!" If they ask me if I will teach them to make candles, etc. I will just give them the cost of $100 an hour plus supplies, letting them know it will take several hours of lessons. I love the blank expression on their faces when you mention all the different wicks there are......then you start on the waxes....."Oh, you mean there's more than one???" LOL By the time you mention the cost of insurance and keeping meticulous records for tax purposes you will have the running from the room screaming!!! If this girl was insistent and kept calling you I would answer one day and simply tell her as politely as possible that you have spent hundreds (maybe thousands? Totally possible in this biz) in testing and hours upon hours of research and that you cannot give out any proprietary information. I'm PMS'ing tonight, can ya tell??