As a healthcare practitioner, I couldn't agree more - apples to oranges. And fwiw, I used to have online scheduling, but stopped several years ago because it allowed clients to more easily disengage from their own care OR forget that there was another PERSON in the healing relationship. Not everything in healthcare should be about convenience for the client. Human interaction is essential for humans to flourish...and the creativity and art - the product - you create for your customers needs to be connected to you, a real person, not an automated machine pumping out candles, soaps, etc... in my opinion. Just agreeing with TT. Where's the super agree button?
PS: the clients that want a card take one, those that don't don't.