The word has to have made it to the management by now. If they were interested in the potential customers & current customers here, they would check the boards every once in a while. There would be no point in the cust. service people holding this info back especially if multiple people have already contacted them about the same thing. The problem it seems is a lack of concern. To give an example, Tennessee Candle Supply reads these boards. They saw several people discussing FOs, specifically wanting them to carry Tangerine Dreams & Pomegranate. Guess what? They listened and responded extremely fast. Those 2 cents are due in their warehouse this Friday. CS could do this also, they just choose not to. Which means our business is not important enough to them. As for TCS, I am impressed and that is exactly why I placed an order with them.