stacien Posted July 28, 2006 Share Posted July 28, 2006 I was looking for a very special FO that reminded me of my honeymoon because I use to wear it until Victoria's Secret discontinued it. Well I came across this website called The Fragrance Witch. I noticed she carried it. It was called Tranquil Breezes. It has a Canteloupe, Cucumber smell. So I bought some and in addition I bought sample of:Lemon ButtercreamStrawberry BananaVanilla Whipped CreamNeedless to say I ordered them on the 7/16 they just arrived today in my mail box. In 95 degree weather so all of the bottles leaked all over eachother. Then one bottle was dirty on the inside. None of the sample bottles were the same. It was very unprofessional looking. The topper is the Tranquil Breezes scent doesn't smell anything like it at all. Oob the strawbery banana is weak. The lemon buttercream smells like all lemon and the Vanilla whipped cream does not smell like whipped cream. Beanpod makes a killer whipped cream candle and this scent smells nothing like it. I am going to try them but as far as service goes. I have been turned off big time. There is no refunds unless they screw up the order nothing more is what it states on the receipt. Quote Link to comment Share on other sites More sharing options...
doglover Posted July 28, 2006 Share Posted July 28, 2006 Will they not replace (or partially refund you for ) the leaked fragrance oil? What service did they use to ship. Maybe you could file a damage claim... Quote Link to comment Share on other sites More sharing options...
ChrisR Posted July 28, 2006 Share Posted July 28, 2006 I've never heard of the Fragrance Witch, but if it's the Flying Witch Fragrances there have been posts about them not having good candle FO's. Quote Link to comment Share on other sites More sharing options...
sudsnwicks Posted July 28, 2006 Share Posted July 28, 2006 Oh, that is too bad. Hope you are able to get them to replace it. I've received FOs during hot weather before (though not from this supplier) and they came okay. I think if they are packaged properly they should be able to make it to your home intact.Tranquil Breezes used to be my favorite scent too, until they discontinued it. I don't know why they did that, because a lot of other people I know liked it too. After it was gone, I tried several of VS's other scents but there wasn't any I liked as much. I thought the smell resembled watermelon though, not canteloupe/cucumber. Quote Link to comment Share on other sites More sharing options...
Lorrie Posted July 28, 2006 Share Posted July 28, 2006 This is why I tape all my bottles shut. Quote Link to comment Share on other sites More sharing options...
SoapInTheCity Posted July 28, 2006 Share Posted July 28, 2006 Hense the name WITCH! Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted July 28, 2006 Share Posted July 28, 2006 It certainly sounds like they screwed up by not packaging your oils properly. I think every vendor I purchase my oils from seals them with tape and some even put them in individual plastic bags on top of that.I would definitely call to complain. Unfortunately, it sounds like you don't even like the quality of their oils, and at best they would probably only ship more of the same oils to you. Quote Link to comment Share on other sites More sharing options...
scentsme Posted July 29, 2006 Share Posted July 29, 2006 I've never heard of the Fragrance Witch, but if it's the Flying Witch Fragrances there have been posts about them not having good candle FO's.Uh oh, if it IS Flying Witch, I think I heard that they are no more as of a few days ago. Their site is supposedly shut down too. Quote Link to comment Share on other sites More sharing options...
eugenia Posted July 29, 2006 Share Posted July 29, 2006 Uh oh, if it IS Flying Witch, I think I heard that they are no more as of a few days ago. Their site is supposedly shut down too.That is excellent news. :smiley2: We don't need bad suppliers.e Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted July 29, 2006 Share Posted July 29, 2006 I've never read anything good about this supplier. Sorry that you had such a bad experience with them. Quote Link to comment Share on other sites More sharing options...
stacien Posted August 3, 2006 Author Share Posted August 3, 2006 Chris you are right it is Flying Fragrance Witch. They show up on the CC bill as fragrance witch. I apologize for that mistake. They did tape their bottles but it looked like they just threw them in dirty old bottes. One of the bottles had an old label underneath the top label with a different scent name on it. They used the post office. For a thirty dollar purchase the usps will not do anything. Plus it took about two whole weeks to recieve my order. that is way past 7-10 working days. I don't mind trying the smaller suppliers but that was a joke. Quote Link to comment Share on other sites More sharing options...
Noodle Posted August 5, 2006 Share Posted August 5, 2006 It is bad that this experience happened to you, but good that you posted about this for everyone to see. I hate hearing of bad experiences from suppliers when people spend their hard earned money to get something decent. I only ordered from The Flying Witch one time a couple of years ago. I only liked one scent and the rest were awful. I am glad to hear that they have shut their doors. If you cannot conduct good business, then conduct no business as far as I am concerned. Quote Link to comment Share on other sites More sharing options...
LabRN Posted August 5, 2006 Share Posted August 5, 2006 Plus it took about two whole weeks to recieve my order. that is way past 7-10 working days. I don't mind trying the smaller suppliers but that was a joke.Stacie:FYI --- 10 "working days" IS 2 whole weeks --- think Mon-FriI'm not defending slow service, but if you were told 7-10 business/working days, they delivered "on time". 7/16 to 7/28? Just so you don't worry too soon when waiting on other shipments. BTW: "no refunds unless they screw up the order" --- any supplier who doesn't tape liquid lids of any kind, esp. in summer with high temps. IMO does "screw up the order". My pet peeveCandlewic has a Tranquil Breezes --- no description, might be worth a phone call to ask about it. Here's their #: 800-368-3352 Royal Aromatics will make custom blends/dupes. If you can find some of the scent (EBay?), check with them to see what they can do.HTH! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.