dixiegal Posted June 7, 2006 Share Posted June 7, 2006 Iv noticed the last few times Iv ordered from them shipping is a lot slower then it used to be. Is it just me or has anyone else noticed this too? Quote Link to comment Share on other sites More sharing options...
islandgirl Posted June 7, 2006 Share Posted June 7, 2006 It always takes about 5 days for me to get my shipment.. I am on the east Coast. Quote Link to comment Share on other sites More sharing options...
Crafty1 Posted June 7, 2006 Share Posted June 7, 2006 the last time i ordered from them it did appear to me that they were moving slower than usual Quote Link to comment Share on other sites More sharing options...
bella soy Posted June 7, 2006 Share Posted June 7, 2006 I just got a box from them yesterday and I live on the east coast. It took so long I completly forgot what I ordered....lol at least a week and a half Quote Link to comment Share on other sites More sharing options...
Candle Makin Momma Posted June 7, 2006 Share Posted June 7, 2006 It usually takes 5 business days for me to get mine. But it's been that way since I started Quote Link to comment Share on other sites More sharing options...
CountryGal Posted June 7, 2006 Share Posted June 7, 2006 It usually takes 5 business days for me to get mine. But it's been that way since I startedthat's about what mine is taking and I live in the state next door. Quote Link to comment Share on other sites More sharing options...
dixiegal Posted June 7, 2006 Author Share Posted June 7, 2006 Well,at least its not just me. Im not very good at waiting:rolleyes2 Quote Link to comment Share on other sites More sharing options...
grandmaskitchen Posted June 7, 2006 Share Posted June 7, 2006 On their site, it states: Current average order processing time: 1-2 days If you add maybe 3-5 days shipping time, it would take about a week for delivery if shipping by UPS. Quote Link to comment Share on other sites More sharing options...
dixiegal Posted June 7, 2006 Author Share Posted June 7, 2006 On their site, it states: Current average order processing time: 1-2 daysIf you add maybe 3-5 days shipping time, it would take about a week for delivery if shipping by UPS. a week is reasonable to me, that what I use to be able to count on them for, my last order was 2 weeks the one Im waiting on now looks like its going to be about the same Quote Link to comment Share on other sites More sharing options...
lindsaycb Posted June 7, 2006 Share Posted June 7, 2006 I do miss the days that they shipped it same day though. I'd order & rec'd tracking by the end of the day. Quote Link to comment Share on other sites More sharing options...
kyle Posted June 7, 2006 Share Posted June 7, 2006 3 Days 4 tops for me. I think they have a spot on website about order backlog. Quote Link to comment Share on other sites More sharing options...
hewells Posted June 7, 2006 Share Posted June 7, 2006 I have not had a problem at all getting my orders within a week, usually it is less. They ship out of Ironwood, MI I believe, and with my order it passes me up and goes to Maumee, OH before coming back to MI, but once it has shipped it usually takes 2-3 days for UPS to deliver. Quote Link to comment Share on other sites More sharing options...
topofmurrayhill Posted June 7, 2006 Share Posted June 7, 2006 I haven't noticed anything different. They're not as good as some suppliers at getting my order out the same day, but I don't mind. The next day is reasonable. Beyond that it's just a matter of the usual UPS transit time. I find BCN to be very reliable and my latest order arrived pristine with exceptionally professional packaging. Quote Link to comment Share on other sites More sharing options...
Scent Cellar Posted June 7, 2006 Share Posted June 7, 2006 If I order very early in the morning I usually get mine the next day. Quote Link to comment Share on other sites More sharing options...
KristinesShower Posted June 7, 2006 Share Posted June 7, 2006 I never used to order from them until I got my mason jars, but was very surprised when my order took 4 days to get here. (I am 6 hours away) Quote Link to comment Share on other sites More sharing options...
whiffandsniff Posted June 7, 2006 Share Posted June 7, 2006 The thing that bothered me most about BC is that when I first started ordering from then it would take 2-3 days for them to even acknowledge my order and then another 5-8 days for it to arrive. I need instant satisfaction. Quote Link to comment Share on other sites More sharing options...
Laura Posted June 7, 2006 Share Posted June 7, 2006 we are 1 state over. if we get our order in in the morning, we have the order on our doorstep within a day or 2. but ordering late on a friday or on the weekend will take longer since they are only open monday through friday. for example , the bank,... if you don't get your deposit in by 3 p.m., it doesn't go through until the next business day. Quote Link to comment Share on other sites More sharing options...
Scented Posted June 7, 2006 Share Posted June 7, 2006 I thought they were having cart issues and that might be a hold up as well. Quote Link to comment Share on other sites More sharing options...
darci Posted June 7, 2006 Share Posted June 7, 2006 The only time I noticed a problem recently was right after their convention. Everyone there was ordering new stuff to try. THEN they had problems with the website/cart for a couple of days too... Quote Link to comment Share on other sites More sharing options...
KristinesShower Posted June 7, 2006 Share Posted June 7, 2006 I can imagine why they would have troubles with that cart - it is nutty!!! You know it took me 4 years before I even ordered with them because I couldn't figure out the cart *lol* Quote Link to comment Share on other sites More sharing options...
Scented Posted June 7, 2006 Share Posted June 7, 2006 The cart isn't hard to figure out. It took me a couple days to figure out how to get something in the cart lol! Quote Link to comment Share on other sites More sharing options...
bugtussle Posted June 8, 2006 Share Posted June 8, 2006 Whiff n Sniff I have been ordering from BC for almost 5 years and if you give them your correct email address, they acknowledge your order instantly. It takes about 4 days from ordering to arriving - Wisconsin to Texas. They are fast and courteous. Can't say enough about BC. Quote Link to comment Share on other sites More sharing options...
dixiegal Posted June 8, 2006 Author Share Posted June 8, 2006 Whiff n Sniff I have been ordering from BC for almost 5 years and if you give them your correct email address, they acknowledge your order instantly. It takes about 4 days from ordering to arriving - Wisconsin to Texas. They are fast and courteous. Can't say enough about BC. I love bc buy from them often, use a lot of their products. Most I buy from bcn Im in alabama,I used to get my order that fast from them but not lately, thats why I was wondering if anyone else was having a problem with slow shipping.I didnt mean to imply that they where a bad company Quote Link to comment Share on other sites More sharing options...
Scented Posted June 8, 2006 Share Posted June 8, 2006 I don't see where any implication was made questioning that Dixie. I'm certainly not complaining about their service, because I get my orders quickly and find their CS to be very good too. I was just saying it took a while for me to figure their cart out Quote Link to comment Share on other sites More sharing options...
dixiegal Posted June 8, 2006 Author Share Posted June 8, 2006 I don't see where any implication was made questioning that Dixie. I'm certainly not complaining about their service, because I get my orders quickly and find their CS to be very good too. I was just saying it took a while for me to figure their cart out Oh I didnt mean anyone implied that, I just didnt want anyone thinking I was trashing bc Quote Link to comment Share on other sites More sharing options...
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