I too have come across this problem. My last several orders from NG was not up to snuff...weak, bland, very little OOB scent and disappointing CT & HT...I only do tarts. They use to be one of my top suppliers. Whatever is going on I wish it would stop...I've thrown away more samples than I care to know. If I order 10 samples, I'm lucky if one is a keeper..didn't use to be this way.