Ya know I think I actually disputed it online. It's been awhile. If you log into your DHL account and click on the invoice, to the bottom of that there is a link to dispute it. I just explained I was being over charged by being charged for an oversized box and the box was only like a 12x12x12 box. They were trying to charge me $125:shocked2: but they quickly corrected within a day or 2. Then I paid it