I had an interesting expereince with a vendor. I'm not going to blast them on the board, because this may simply be a fluke. However, I placed an order on the website, everything went through fine and got an order confirmation and everything. Later in the day I received an email from the vendor indicating that the vendor received an error message saying that the card number was incorrect. Mind you, the vendor did not indicate how to proceed, so I ask, "how can I correct this?" Of course, the email comes back, fax or email your CC# to me. I did that, (with a protected CC) and then the vendor emails me AGAIN saying that "when I run your card through, I get a message saying 'gateway declined' ref#23023808". Finally I just said forget it. First of all, why would the card go through on the website, then not go through when she "swiped" it. Aren't there mechanisms in place where if you put in an invalid card or something's wrong with the card then the website wouldn't allow you to complete the order? Second, why is the vendor giving me the ref# like it means something to me? The whole interaction seemed unprofessional. I was also irritated because I was buying Virgin Coconut Oil and beeswax. Grr! If I had known that this vendor didn't have it all together, I would have just ordered it from KB!!! Ugh! Sorry this is so long. Had to vent a bit.