So she won't replace it or give you credit for the leaked oil?? Must be nice that these companies don't need are business. I have been trying to get a back ordered item from a supplier, not ICS, & it finally came today. First of all, she ignored my emails til I got kind of nasty, said it had already been shipped on or before the 11th. Well the ship date on it was the 21st. I'm done with her, even tho I love some of the oils I won't do business with someone who lies to me. Sorry didn't mean to hijack this:laugh2: