Okay, you guys made me order these darn dyes. lol Have a question though...I ordered two of the kits on the 12th and other than the initial email containing my sales invoice I have heard nothing. Is this normal? It's always been a peeve of mine when suppliers don't communicate. I'm not talking about a phone call...a simple email notification will do. If this is typical (as I suspect it may be) I cannot imagine incorporating their products into my line. Reliability, communication and promptness are important to me. Anyone else feel this way?