I offer customer pickup on my site, but under the ordering info, I do say that because my business is run out of a private home, that the customer pickup option is only available for people known to my company. I've never had a problem. I have had people email me or call me and ask if they can meet me somewhere or have me deliver, and I will deliver if they are close to me. Delivering has worked out well - one woman works about 10 minutes away from me and I've delivered 4 orders to her - every time I drop off an order she orders more stuff! I also have a wholesale account that is about 15 minutes from me that I deliver to, which I like because I get to go to the shop and see my stuff and talk with the owners about how things are going. They like the personal touch and I think it makes them order more. But I would never have strangers to my house - you never know who is going to be on the other side of the door when you open it. If a customer is close by and chooses to have something shipped, I would ship it. Maybe they don't want strangers at their house either....