HeavenScentU Posted October 21, 2006 Share Posted October 21, 2006 I don't know if it is just my area, but UPS is charging a fuel surcharge of $4.55 this past week. WHOA!!!! I am afraid to see what they are going to charge next week. Why are the rates sooooo high!!!!! Aren't gas prices lower????No one can answer that the people that work at the store just say they don't know... I even compared the shipping charges to USPS and they are about the same. I am not very happy, now I am going to have to adjust my shipping rates... Quote Link to comment Share on other sites More sharing options...
ChristyNE Posted October 21, 2006 Share Posted October 21, 2006 Fed Ex charges it as well but always has....it seems to be a percentage though...For instance a 14.22 shipment, the fuel surchage was .58...You do the math though..lol...I just know Fed Ex is waaaay cheaper the UPS...and I've never ever had a shipping problem with them.... Quote Link to comment Share on other sites More sharing options...
mystical_angel1219 Posted October 22, 2006 Share Posted October 22, 2006 UPS is such a rip off. I love Fed Ex for various reasons. Anything I ship with them is significantly less expensive than UPS. Plus, UPS has been slower than shit lately.Suppliers should utilize Fed Ex. So many of them use UPS exculsively. UPS is just getting worse by the minute! Quote Link to comment Share on other sites More sharing options...
Candlewitch Posted October 22, 2006 Share Posted October 22, 2006 UPS is getting rid of all the better drivers who make good money and have brains and hiring kids and others who make half as much and that is why the service will get even worse. Quote Link to comment Share on other sites More sharing options...
HeavenScentU Posted October 22, 2006 Author Share Posted October 22, 2006 I am going to look into FedEx. If I can save a few bucks it will be worth it, even if the customer pays for it. I want to offer good customer service and hopefully FedEx will offer it.... Quote Link to comment Share on other sites More sharing options...
Reese Posted October 22, 2006 Share Posted October 22, 2006 I have an account with both UPS and Fed Ex and found that Fed Ex is cheaper but if you have them come to your house to pick up they charge an additional $11.00. So you need to take it to a fed ex drop off (I found out the hard way on the additional $11.00 had to eat that shipping charge ) HTH Quote Link to comment Share on other sites More sharing options...
JenT Posted October 22, 2006 Share Posted October 22, 2006 UPS is getting rid of all the better drivers who make good money and have brains and hiring kids and others who make half as much and that is why the service will get even worse. Agree! I'm waiting for one driver to wreck!! I see him fly by here everyday...I hate for him to pull in my drive way...when I know he's coming...I keep the kids and animals inside...I have warned him once....next time I am calling on him!!! Quote Link to comment Share on other sites More sharing options...
Maggie Posted October 22, 2006 Share Posted October 22, 2006 I live on a private road. One of my neighbors is an insurance adjustor with an office in his home and UPS delivers all of his "paperwork" daily. Whatever driver is on that day also delivers my supplies. Guess we both pay out the butt for delivery. But like Jen T said, you better hide your kids and pets when he drives up our 15MPH road. You can't see the big brown truck for dust. UPS has been called MANY times about the problem and the drivers slow down for a few days and then they are back to 45MPH. Since we are on a private mountain road the little kids walking from the bus stop THINK they are safe. Not with these idiots driving. And about a year ago the drivers would deliver my supplies on my front porch. Now boxes can be found sitting around the side of the house, in front of my garage and 1/2 way down the driveway. And they are getting paid................for ??? Quote Link to comment Share on other sites More sharing options...
junebug Posted October 22, 2006 Share Posted October 22, 2006 FYI:I placed 2 orders last Sunday. One for 2 Fo's from JS, via UPS to CA. I got them yesterday and shipping was ten bucks.I also placed an order through CandleScience the same day, via UPS; shipping 13 bucks, and I ordered glass containers, and 50 dollars worth of stuff.I will get this shipment Monday. Quote Link to comment Share on other sites More sharing options...
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