Sndfrddy Posted February 5, 2022 Share Posted February 5, 2022 (edited) Every time I try to log into Pure Fragrance Oil to make a purchase, it says my password is incorrect. If I enter forgot password, the email sent always says this. Been that way for a while. Wonder if they've been hacked. Ready to give up. Anyone else have this? Edited February 5, 2022 by Sndfrddy fixing photo Quote Link to comment Share on other sites More sharing options...
TallTayl Posted February 5, 2022 Share Posted February 5, 2022 They recently changed their site to a new software, could that be it? My old account does not seem to have migrated over. It’s been a while since my last order. Quote Link to comment Share on other sites More sharing options...
barbaranj Posted February 6, 2022 Share Posted February 6, 2022 I just tested the login and it worked for me. 🤷♀️ Quote Link to comment Share on other sites More sharing options...
Sndfrddy Posted February 6, 2022 Author Share Posted February 6, 2022 (edited) I've been trying to sign up for an account. When i do and then try to log in in will say that the log in is incorrect. then When I do the forgot password thing, the email I get every time is what I posted. Makes me concerned if there is phishing going on when you go on to or log into the site???? I also have Gmail that catches that stuff in case that makes a difference? Edited February 6, 2022 by Sndfrddy Quote Link to comment Share on other sites More sharing options...
LilFirecracker Posted February 6, 2022 Share Posted February 6, 2022 Give them a call and see if they can help you. I had a great phone experience with them about a month ago. No waiting usually and the lady really helped me with everything I wanted to know. If you have to leave a voicemail, they'll return your call. In fact, my questions were actually by email and she called me to answer them in person! 1 Quote Link to comment Share on other sites More sharing options...
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