TallTayl Posted August 18, 2020 Share Posted August 18, 2020 Just got the notice that Wholesale supplies plus purchased aroma haven. Details copied here. “I'm happy to announce the Rustic Escentuals business sale to Wholesale Supplies Plus effective August 18, 2020! Rustic Escentuals was a pioneer when I founded the company in 1999. Today, the company offers an incredible, diverse, and well-curated selection of unique Fragrance Oils for candles, soap, toiletries and more. I'm extremely proud to have served chandlers and soap makers for so many years and I truly appreciate your loyalty! I'm absolutely delighted to work with Wholesale Supplies Plus in a consulting role going forward and am confident they will work hard to take care of our cherished customer base. I could not have found a better partner to transition into my “active retirement!” I'm making a quick transition to community service by creating a non-profit that reflects my love of animals. Join me on Instagram at @SpartanburgPetFoodPantryand @SparkleCityKitty “In 1999 Wholesale Supplies Plus was established to provide affordable, professional quality soap making, skincare and candle making supplies. Like Amy, our founder saw a need to provide home-based businesses access to the high-quality materials that the “big guys” used. From the start we valued offering high quality products, outstanding service, reasonable pricing and education you can trust” said Sam Solomon, WSP CEO. This transaction is a unique opportunity for all as WSP plans to align Rustic’s considerable knowledge and assets with their own to offer our combined customer base: A dynamic and extensive fragrance selection. The finest one-stop craft Bath and Body supply experience for small businesses. Although the ownership of the business will change immediately, none of your contacts or service levels will be impacted as the company will continue to operate out of Rustic’s facility and with the same people delivering the outstanding customer service you expect and deserve until further notice. You'll continue to have access to all our products through the same websites (RusticEscentuals.com, LipBalmTubes.com, and 864-582-9335 (Kathy with customer service) or 864-384-5331 (Cherie with product tech support and phone orders)) and contacts you have in the past and I expect the Rustic Escentuals brand to live on. I'm humbly honored to have served you over the last 20+ years and wish you nothing but the very best as you continue to build upon your craft and business! Amy Coker Pascoe” 1 Quote Link to comment Share on other sites More sharing options...
Testing123 Posted September 9, 2020 Share Posted September 9, 2020 (edited) Oh no I hope the quality and service of RE doesn't change. I stopped shopping with WSP. There lead times are too long. Prices too high. Shipment packaging is way too elaborate and still doesn't prevent leaks. And the handling charge is ridiculous and outdated., Edited September 9, 2020 by Testing123 2 Quote Link to comment Share on other sites More sharing options...
caitsith Posted November 24, 2020 Share Posted November 24, 2020 According to RE's Facebook page, they shut down their warehouse in SC and now everything is run out of WSP in Ohio. I can't imagine this will bode well for RE's lead times and pricing. 1 Quote Link to comment Share on other sites More sharing options...
The Candle Nook Posted January 3, 2021 Share Posted January 3, 2021 Looking to replace Candle Science as my #1 supplier and thought I’d try RE. Put 3 lbs of FO in my cart. $30 to ship to texas and tried to get me to UPCHARGE to $45 for my order to be filled in 1-3 business days — is this WSP or normal for RE? (I haven’t hit the button because shipping seems ASTRONOMICAL to me. Quote Link to comment Share on other sites More sharing options...
TallTayl Posted January 3, 2021 Author Share Posted January 3, 2021 Shipping with Re was high for small orders but that seems a little more wsp to me. bummmmmmer this is happening. Quote Link to comment Share on other sites More sharing options...
The Candle Nook Posted January 3, 2021 Share Posted January 3, 2021 🙄🙄🙄 Quote Link to comment Share on other sites More sharing options...
Scented Posted January 4, 2021 Share Posted January 4, 2021 20 hours ago, The Candle Nook said: Looking to replace Candle Science as my #1 supplier and thought I’d try RE. Put 3 lbs of FO in my cart. $30 to ship to texas and tried to get me to UPCHARGE to $45 for my order to be filled in 1-3 business days — is this WSP or normal for RE? (I haven’t hit the button because shipping seems ASTRONOMICAL to me. To me, that's WSP. I always had decent shipping from RE Quote Link to comment Share on other sites More sharing options...
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