Trish, this guy is a jerk!! He calls YOU underhanded? Screw him! If he won't even look you in the face I don't know how you can trust him. I know you were making money from this account, but I know you can find others that won't give you so much grief!
This is a great wax. It produces a very shiny, smooth pillar with great throw. It isn't versatile though, you won't get a rustic or mottled finish, but if you're looking for an easy, plain pillar wax, this is it!