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RiverStreetDesigns

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Everything posted by RiverStreetDesigns

  1. It's been my experience that the content on your website will be targeted more than the meta tags. They both have their pros and cons but I've found search results are looking at the content within the pages of your site more than the meta tags. Back to the original question of Google Adwords. I've heard it works for some and not for others. I would definitely do your research and make sure you are getting the target keywords that you want and getting good placement. I think $25.00 is a good starting point for you to try and see how it works for you.
  2. In most cases it is someone or a robot testing out how the ordering system works. Nothing really can be done about it.
  3. When I had tarts I had the same problem. What I found was that I was holding the heat gun too close. So instead I just put my hand back so its about 9-12" away from what I am shrink wrapping and I never had another problem of splitting. I also had it on the low heat setting. Hope that helps.
  4. The site appearing to be down off and on since a domain expires is a result of how servers run. Some servers run primary and others may be running a back up server on one day and then the primary the next. A good ISP is doing this to maintain things on the net because of the millions of DNS addresses. It is why new domain registrations can take 24-48 hours because the changes have to propogate over the entire Internet which means DNS address and ISP's have to get that update. Not to mention it could be cached on someone's computer and they don't automatically renew what they are viewing each time they visit so what they are seeing is a cached version since they last renewed the view. Also if an ISP hasn't updated their servers to renew views, they may store a cached version as well. Have seen this happen to clients who are making edits to their site and can't see them. It's either their ISP or the settings of Internet Explorer.
  5. So if I say she posted on the support system at 1:04 ET (12:04 CT) and then respond on here at 12:40pm CT(according to my list) then I responded before she made the support desk request? Correct me if I am wrong but isn't 12:40pm CT, 1:40pm ET? On a forum, you can set the user setting to match your time zone. Ok officially going back to my hole in the world
  6. Ok this is my last post on this because its getting nowhere. OBVIOUSLY anything I am saying about the situation is considered a lie. No matter what I say, something comes back with well that isn't what you said or try to discredit what I have said. Yes I HAVE wasted an afternoon on it because its important to me not to be made out as liar. I have stated and shown time again what I did about the situation when I became aware of it on the support desk which was 1:04pm ET. I will go back to my happy little hole in the world doing my thing and helping those who need help and answering those who have questions. FORGIVE ME for caring that other may want the truth and facts instead of it being twisted to make it all look like I'm some mean and cruel individual who doesn't give a darn.
  7. The time on the support ticket system and the time on the board system here are different. Times are not standard across the board everywhere. The support system is set to Eastern Time whereas on here for me is set at Central Time. So in essence, I responded to the post here 40 minutes AFTER she submitted the support ticket. 1:04 ET is 12:04 CT
  8. Gosh I could get in trouble for this to use with my gourmet goodies. Especially my jams and jellies as I think they might work in a couple of the crates. Thanks for the link!
  9. I did indeed e-mail her through the support ticket system. Because that was my knowledge of the situation. I'm simply responding to posts to give my side of it and what I did to respond to the situation. I prefer to show what WAS done on my part since on this public forum it has been stated that NOTHING was done.
  10. I implied it? When I say good portion, this is what I mean since I apparently cannot be specific for you. Good portion means I blame Yahoo for the lack of communication with Smelly about her domain name and that is was expiring. And by good portion I put a blame of 95%. That other 5% could be factors such as e-Mail being blocked as spam, the e-mail gods not getting communication to her and the simple fact of the number of e-mails received in the mail inbox of Shelly and DIY estores that did not permit a response to her as quick as she wanted. I don't believe anywhere I have said, "Smelly, your dumb, why didn't you know this?" I have done what I can to educate and tell her how she can get her website back online. That is all I could do. If that makes me a liar well then so be it. I can't change anyone's opinion. You will read as you wish and there isn't a darn thing I can say that will change that.
  11. No, I am saying that when Smelly used the support ticket system at 1:04pm, I responded immediately. She e-mailed either Shelly OR the default e-mail address of which I do not have access to. I simply respond to things on the support system. I was unaware of her post on here about how to contact DIY until after the fact. Please do not put words in my mouth that I am calling Smelly a liar. I am simply stating the facts as I know it in my involvement of the situation which was only the support ticket submission.
  12. Oh and I would like to add, I've never said smelly was to blame. I said my personal opinion was a good portion of the blame should be put on Yahoo because THEY failed to contact her and let her know of the expiration. The good news is that when I checked her site yesterday, it is again up and running. I would love to be the one to make things run perfectly and smoothly all the time but the simple fact is it can't. But I will always do what I can when I'm aware of something and do it as fast as I humanly can.
  13. I did indeed reply in her support ticket within minutes of her submitting the support ticket. My first response to her was the were unaware of any outages but would investigate further because indeed I could not pull up her website. On a hunch about 15 minutes later I decided to check the WhoIs info on her domain which showed that her website registration had expired which at that time I added a note to her support ticket that stated this was the problem and why her website was not coming up. So please, do not say we did not respond to her. My knowledge of the situation occurred when I saw the support ticket and within a total of 20 minutes of seeing that support ticket I had an answer as to what the problem was.
  14. With DIY you can use any graphics you wish to achieve the look you want.
  15. Again I can see the frustration. I've been there in the past. I'm not sure if Sherry e-mailed Shelly directly this morning or not. And what I mean by directly is if it went directly to Shelly or if it went to the general info e-mail. Trying not to excuse but if either of those e-mails was used, they receive 100s of e-mails per hour. Hence why the support desk system was created. To speed the process of responses up to clients because there are too many variables with e-mail. The support desk system is manned by a number of people whereas sending to one e-mail goes to one person who may or may not be able to take care of a problem right that second. Upon receiving the support request at the support desk this afternoon, I am the one that responded to her almost immediately. I explained I was unaware of any known network problems but had contacted the programmer. After I responded, I decided to do a check on her domain name and discovered that it had expired and alerted Sherry to the case. As for Shelly "hanging" out on the forum, I was indeed the one that alerted her to the postings. Flame me if you will. It was personally NOT my place towards the end of the thread to respond since I am not the owner , I am simply an associate familiar with the system and part of the support team because I know the in and outs of the DIY setup. There is no perfect scenario to anything in this world. There will always be something that doesn't work right or go the way it is planned. My feeling on the matter is that a good portion of the blame should be put on Yahoo because they did not send a notice to Sherry telling her that the domain was expiring on 8/31/06 so that she could take the necessary action to renew it, either with Yahoo or with another registrar. My personal opinion. I have personally done what I can today to help Sherry out in finding out why her website was not working. And I do hope that she gets it renewed and back up and running as quickly as possible.
  16. For my gourmet business, press releases have definitely added exposure. My theory is press is good especially if you can sit down and take the time to do your own.
  17. I'm really sorry you feel as you do. Up until recently, DIY did not offer domain name registration. It was through several requests that DIYDomainNames.com was created for registration. The biggest problem DIY faced with it was renewing domain names and customers not paying for those renewals. Again, DIY is there to answer any immediate questions through the support desk. It is the owner's decision to use the support desk vs. the telephone because in the past its been found that issues are resolved quickly at most times of day better than using the phone. Yahoo should be able to renew your domain name without you losing it. All domain names go into a hold period for 30 days after expiring before being released to general public.
  18. I know it can be frustrating! As responded to on your support desk issue, it is actually your domain name that has expired. The hosting is still in place but in order for it to appear, the domain name registration has to be renewed. The DIY hosting does not handle your domain name registration unless you have gone through DIYDomainNames.com to do the registration. If you contact Yahoo, you can resolve getting your domain name re-registered.
  19. The first set of table covers I had, my mother in law made them for me. They were fantastic. However when we moved, I don't know what happened but the table covers disappeared. I just purchased two new ones online at: http://www.chdisplay.com/ I could have probably bought the material and had them made again but timeframe wise, not enough time so just bit the bullet and bought them already made.
  20. I buy what looks nice and is sturdy but doesn't break the bank in any way. Especially when it comes to shows I do, I want people to notice the bag and wonder where they got it from. Typically I have red tinted bags and I put my own label on them. But I have done clear bags too (pricier option).
  21. Change the .html part to .com in Lindsay's web address.
  22. I obviously don't make candles BUT I do sell gourmet food in my other business. My customers have already been requesting/buying the "flavors" of the season. Pumpkin, Cranberry, Cinnamon, Caramel Apple. Especially in the past 10 days.
  23. http://www.sxc.hu/ Some have no restrictions while other ask that you get permission
  24. Usually its reduced prices on boxes. i.e. instead of 0.40 it might be 0.35
  25. I would agree. If you want to post a round number, i.e. 5.00 as the selling price, I would display it as the price + tax (i.e. 4.74 + 0.26 tax = 5.00) or just put 4.74 I think a majority of the states require that you cannot post it as the price including tax. It has to be shown in such a way that it displays the actual price.
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