Rae Posted June 11, 2008 Share Posted June 11, 2008 I have been trying for the past few days to place a $300 silicone mold order. It takes me all the way through to making the payment. Then I get emails confirming order and it says "BAD REQUEST (invalid Hostname)"Does anybody know if they are out of business or not? I even tried emailing them on Monday and did not get a response back.Their website address is www.soapandcandlemolds.com TIA Quote Link to comment Share on other sites More sharing options...
laura9259 Posted June 11, 2008 Share Posted June 11, 2008 Count your blessings that it didn't go through. They have absolutely horrible customer service and quite a lengthy wait time on molds.If you do a search you will find a lot of unhappy customers of theirs Quote Link to comment Share on other sites More sharing options...
darlascandles Posted June 11, 2008 Share Posted June 11, 2008 Last order I placed, it took almost 4 months to get my order........it was the last time I ordered from them.......they did have nice molds.......don't know what happened. :undecided Quote Link to comment Share on other sites More sharing options...
brempel Posted June 11, 2008 Share Posted June 11, 2008 Never Never Never!!!!!!!!! I ordered molds from them, paid right away and I luckily paid with my credit card. I was able to receive my money back from the credit card company. I left message after message, still haven't heard from them, this over a year ago. Research them, them rarely send out the stuff!br Quote Link to comment Share on other sites More sharing options...
Rae Posted June 11, 2008 Author Share Posted June 11, 2008 Thanks everybody. Guess I should have done a search first. I did email them again and told them not to run the $300 through Paypal and am waiting to hear back from Paypal. I sure hope they don't try to ship them in the far future.They sure have cute molds. Wanted the Jack-O-Latern pillar, Christmas Tree pillar, votives, Cross pillar and others. Been searching with Google and have found some of them, but they are twice as high in price.Thanks again!:embarasse Rae Quote Link to comment Share on other sites More sharing options...
Chauna1 Posted June 11, 2008 Share Posted June 11, 2008 Try this company. They have excellent customer service. http://www.midwestmolds.com/store/Default.aspHTH,Chauna Quote Link to comment Share on other sites More sharing options...
Rae Posted June 11, 2008 Author Share Posted June 11, 2008 Thanks, Chauna,I actually ordered some molds from Midwest yesterday. I am glad to know he is a good one. I ordered the Christmas Tree votive from him. I wish he had the others I want. Quote Link to comment Share on other sites More sharing options...
Chauna1 Posted June 11, 2008 Share Posted June 11, 2008 LOL. The owner is a woman. Her name is Corey. LOL. She is also a member here I think BCGrayson or something similar.Chauna Quote Link to comment Share on other sites More sharing options...
Krafty Kandles Posted June 11, 2008 Share Posted June 11, 2008 I have to agree on Midwest. Corey is awesome, great customer service and great molds. You won't be disappointed. Quote Link to comment Share on other sites More sharing options...
darlascandles Posted June 12, 2008 Share Posted June 12, 2008 THE best........she rocks!!!! Quote Link to comment Share on other sites More sharing options...
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