artcwolf Posted May 15, 2008 Share Posted May 15, 2008 That's a good point, figured you might want to know. If it had been tagged as anything but phishing and fraud i wouldn't have mentioned it. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted May 15, 2008 Share Posted May 15, 2008 JRC.... I noticed your email was dated 5-12-08... You have been very patient. It is a shame you had to come to a public board to get answers to your questions!! Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted May 15, 2008 Share Posted May 15, 2008 JRC ~ Did you PM PrairieAnnie - I know she visits the board a few times a day....maybe she has some insight for you. Quote Link to comment Share on other sites More sharing options...
justrightcandles Posted May 15, 2008 Author Share Posted May 15, 2008 JRC ~ Did you PM PrairieAnnie - I know she visits the board a few times a day....maybe she has some insight for you.we've spoken but i do not want to put her business out there. Quote Link to comment Share on other sites More sharing options...
TraciS Posted May 15, 2008 Share Posted May 15, 2008 Sorry JRC! It sucks when suppliers try to do customer damage control in public instead of via email or PM. You should not have felt that you had to post personal emails to defend yourself in public. You did nothing wrong asking basic questions and identifying the host to see if anyone else could help solve your problems since the hosting co was not. Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted May 15, 2008 Share Posted May 15, 2008 Nuff said :highfive: Quote Link to comment Share on other sites More sharing options...
prairieannie Posted May 15, 2008 Share Posted May 15, 2008 For those of you who do not know, I am no longer associated with Handcraft Market. I contacted JRC yesterday and have tried to help her reach some sort of resolution here. At this point I have done everything I can do. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted May 15, 2008 Share Posted May 15, 2008 Ok.. I am confused.. Who is Frank?? Thought he was your hubby?? Quote Link to comment Share on other sites More sharing options...
justrightcandles Posted May 15, 2008 Author Share Posted May 15, 2008 Ok.. I am confused.. Who is Frank?? Thought he was your hubby??You guys just leave it alone. She is not longer associated with HCM. Leave it at that. Quote Link to comment Share on other sites More sharing options...
Jane42 Posted May 15, 2008 Share Posted May 15, 2008 You eMailed me three times yesterday.. 8:44AM, 12:36PM, and 1:36PM.. all three eMails were replied to yesterday, and not one of them asked about the /store issue.That was very unprofessional! I just inquired with this company regarding setting up my website and they were quick to respond and helpful. I didn't realize there had been changes, but that does not matter one bit. I am not interested in peoples personal lives, just the business end of it. BUT, after seeing HandcraftMarket's posting, I think I need to rethink this. Due to earlier postings on this board, the OP was TRYING to be sensitive and find out the information she needed a different way. I realize the OP is ok with this and I am not trying to defend her...she doesn't need that. I just would be very upset if the same thing had happened to me... Quote Link to comment Share on other sites More sharing options...
ValhallaGal Posted May 15, 2008 Share Posted May 15, 2008 Back to the subject of .com/store not getting picked up by the search engines. I changed from the Premium Mals cart to Zen Cart in Jan. This changed me from a .com to a .con/store which I was not aware would be the case. Prior to that I was on the 1st page of google 90% of the time. Now I'm lucky if I'm found on the 20-30th page!! GRRR!! My sales which averaged about 5-6 a day have dropped to 0-1 a week! I've livid about this but don't know how to change it.Anyone have any sage advice? Quote Link to comment Share on other sites More sharing options...
artcwolf Posted May 15, 2008 Share Posted May 15, 2008 Back to the subject of .com/store not getting picked up by the search engines. I changed from the Premium Mals cart to Zen Cart in Jan. This changed me from a .com to a .con/store which I was not aware would be the case. Prior to that I was on the 1st page of google 90% of the time. Now I'm lucky if I'm found on the 20-30th page!! GRRR!! My sales which averaged about 5-6 a day have dropped to 0-1 a week! I've livid about this but don't know how to change it.Anyone have any sage advice?You can put zen cart in the root directory if you want. I put it in the /store since a) i'm still learning the Zen Cart and prone to break it I used to work for a ISP and nothing was kept in the root for our hosting.I do know with my hosting provider i can change the direct point for the domain from the root to the /store folder if i want so that going to .com would take me to the main store. Quote Link to comment Share on other sites More sharing options...
ValhallaGal Posted May 15, 2008 Share Posted May 15, 2008 Thanks AC.The person that set up zen cart had me do a redirect from my .comI was and still am getting lots of traffic to THAT .com . How will that redirect effect doing what you have suggested if at all? Quote Link to comment Share on other sites More sharing options...
artcwolf Posted May 15, 2008 Share Posted May 15, 2008 I'm going to give you an example layout of what my storage looks like (place i upload to)/.(root)/......httpdocs(folder)/......DWs files(folder)/......DDs files(folder)/......My store(folder ivyrune.com)/..........Store(folder with zen cart in it ivyrune.com/store)/......My Files(folder)now with my domain control in the admin area of my hosting package(1&1 hosting) I can edit the domain and make it look at anyone of those folders and that folder becomes the root folder for the domain.so if i point the ivyrune.com to the store folder then when you go to the .com you will see the store not what is in the My Store folder.hope that makes sense. doing my best not to talk in techie.each / is where a specific .com points save for Store it is a .com/storeedit put spaces in consider the . as a space Quote Link to comment Share on other sites More sharing options...
kelli1843 Posted May 16, 2008 Share Posted May 16, 2008 You guys just leave it alone. She is not longer associated with HCM. Leave it at that.No disrespect meant, but isn't this posted on Business section? Quote Link to comment Share on other sites More sharing options...
HandcraftMarket Posted May 16, 2008 Share Posted May 16, 2008 Back to the subject of .com/store not getting picked up by the search engines. I changed from the Premium Mals cart to Zen Cart in Jan. This changed me from a .com to a .con/store which I was not aware would be the case. Prior to that I was on the 1st page of google 90% of the time. Now I'm lucky if I'm found on the 20-30th page!! GRRR!! My sales which averaged about 5-6 a day have dropped to 0-1 a week! I've livid about this but don't know how to change it.Anyone have any sage advice?This likely has little to do with the fact that your store installation resides in a /store directory, and more to do with how visitors to your domain get from your 'root' (i.e. http://www.yourdomain.com) to your /store.For example, some configurations (and builders) use a 'doorway' or 'splash' page on their root domain with a 'CLICK TO ENTER' link that directs the visitor to their actual store.Google hates these, especially if these 'doorway' or 'splash' pages are loaded or 'seeded' with keywords. Such methods can hurt your search ranking considerably.Here's what Google has to say about 'doorway' or 'splash' pages..Another illicit practice is to place "doorway" pages loaded with keywords on the client's site somewhere. The SEO promises this will make the page more relevant for more queries. This is inherently false since individual pages are rarely relevant for a wide range of keywords.So moving your store to a subdirectory like /store isn't going to negatively impact your ranking.. but how you go about directing visitors to your root domain very well can. Quote Link to comment Share on other sites More sharing options...
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