Tizimarezie Posted December 19, 2007 Share Posted December 19, 2007 I hope I'm posting this in the right area.I believe I once ran across a thread which mentioned that when placing an order with Candle Science, you could ask for a free FO sample in their "comments" box and they'd send one. Is this true??? (I can't find the thread).TIA Quote Link to comment Share on other sites More sharing options...
NattyCat Posted December 19, 2007 Share Posted December 19, 2007 Might be a good idea to send a quick email to Candle Science and ask them - then you'll know the answer for definate. Quote Link to comment Share on other sites More sharing options...
lbtddr Posted December 19, 2007 Share Posted December 19, 2007 i ordered about one month ago and they said they would i added the request and what scent but never got it with my order they did ship fast and liked the frank and myrrh in soap holds scent well. the other one i will test in January. i think they just over looked the sample but is disappointing when you think you will get one. Quote Link to comment Share on other sites More sharing options...
logcabinmomma Posted December 19, 2007 Share Posted December 19, 2007 Yes, you're supposed to if you add which sample to the comment section of the order!-Kristi Quote Link to comment Share on other sites More sharing options...
Tizimarezie Posted December 19, 2007 Author Share Posted December 19, 2007 lbtddr, the same thing happened to me. I was pretty sure they did offer a free (requested) sample with order but wanted to make sure before I wrote to them to ask why I didn't get one. Thanks for your responses. Quote Link to comment Share on other sites More sharing options...
stephsteph Posted December 19, 2007 Share Posted December 19, 2007 Guess they are not doing this anymore. I ordered lids from them last week and requested a sample of Cranberry Marmalade in the comment box but it was not in my package. Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted December 19, 2007 Share Posted December 19, 2007 My last CS order was placed in November ... I requested a free sample of White Tea & Berries ... typed it in the comment box. I received my order plus the free sample just a few days later. Quote Link to comment Share on other sites More sharing options...
logcabinmomma Posted December 19, 2007 Share Posted December 19, 2007 Hmmm, I just got my free sample right before Thanksgiving... it was White Tea and Berries... but I ordered it right when Blackberry Marmalade came out...-Kristi Quote Link to comment Share on other sites More sharing options...
jipow Posted December 19, 2007 Share Posted December 19, 2007 Got my last order from CS last week and got the sample I requested. I've always requested samples with my orders from CS (there one of the main co. I order from). Quote Link to comment Share on other sites More sharing options...
Jess05 Posted December 19, 2007 Share Posted December 19, 2007 this is good to know that they are still doing it...next time i order from them i will request one Quote Link to comment Share on other sites More sharing options...
Tizimarezie Posted December 20, 2007 Author Share Posted December 20, 2007 Sounds like some get samples and some don't. I'd like to know why. I've been ordering from them for over a year and have rarely asked for a free sample. When I do, I would like to recieve it. I wrote to them but haven't heard anything back yet. Quote Link to comment Share on other sites More sharing options...
jipow Posted December 20, 2007 Share Posted December 20, 2007 It use to be posted on there web site (at least it was when I first started ordering from them) I dont see it now. IMO it is a good idea to send the samples, I know I've ordered some FO's that I wouldnt have because I liked the samples. Quote Link to comment Share on other sites More sharing options...
Camay Posted December 20, 2007 Share Posted December 20, 2007 This note was on their last email:Free Fragrance SampleWe always send a free 1oz. sample fragrance of your choice with every order. Request it in the notes box on the bottom of the Shopping Cart before you click "Continue to Checkout". I placed two orders with them in the last month and both came with the free sample that I requested. Quote Link to comment Share on other sites More sharing options...
Tizimarezie Posted December 20, 2007 Author Share Posted December 20, 2007 I just got a response from Donna at Candle Science. She said the information left in the "notes" field aren't visible to them when the order is placed by anyone who is ordering through AOL. Well, I didn't order through AOL. However, she is offering to give me two free samples with my next purchase. I'll just have to follow up my online order with an email to them to make certain they get my info. santa rollSheesh! Quote Link to comment Share on other sites More sharing options...
lbtddr Posted December 20, 2007 Share Posted December 20, 2007 i did a email order i wonted to use pay pal so it was typed right in with the ones i ordered no way missing it. Quote Link to comment Share on other sites More sharing options...
jakalex Posted December 21, 2007 Share Posted December 21, 2007 I always get my free samples also. I think it was over looked one time, out of hundreds of orders! This is the busy season so overlooking a free sample is small compared to alot of things. Just contact them and I am sure they will make it right. Quote Link to comment Share on other sites More sharing options...
Tizimarezie Posted December 21, 2007 Author Share Posted December 21, 2007 This is the busy season so overlooking a free sample is small compared to alot of things. Just contact them and I am sure they will make it right.:lipsrseal (God, help me behave)Look, I just lost my baby brother to cancer in August so I'm fully aware of the magnitude of importance of other things. So, please allow me to complain about a stupid free sample that I did not get. And...oh!...if you bother to read my posts you'd note that I did, in fact, contact them. Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted December 21, 2007 Share Posted December 21, 2007 Sounds to me like Jakalex is agreeing with you, and I agree with you too ... "overlooking a sample is small compared to alot of things." Sorry about your brother, I can't even imagine what you must be going through. It's good you contacted them. From my experience, CS always tries to make their customers happy. Quote Link to comment Share on other sites More sharing options...
bugtussle Posted December 21, 2007 Share Posted December 21, 2007 I do not always get a free sample and I have placed several large orders. I guess they like some of us better than others. So sorry about your brother; it will be hard this Holiday Season. God Bless, Carole Quote Link to comment Share on other sites More sharing options...
Camay Posted December 21, 2007 Share Posted December 21, 2007 "she is offering to give me two free samples with my next purchase"Problem solved! Candle Science rocks! Quote Link to comment Share on other sites More sharing options...
jakalex Posted December 21, 2007 Share Posted December 21, 2007 Sounds to me like Jakalex is agreeing with you, and I agree with you too ... "overlooking a sample is small compared to alot of things." Sorry about your brother, I can't even imagine what you must be going through.It's good you contacted them. From my experience, CS always tries to make their customers happy.Thank you Candlebuddy. I was agreeing. I guess I should have made myself more clear...other things meaning forgetting your wax, containers, etc.If you do not put free sample in the comments section they do not automatically give you one. Quote Link to comment Share on other sites More sharing options...
jakalex Posted December 21, 2007 Share Posted December 21, 2007 I do remember having a problem a while back where I was copying and pasting the free sample scent I wanted into the comments section. Apparently it did not show up on their end...something about the HTML codes. Once I started typing it in and not being lazy there were no problems. Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted December 23, 2007 Share Posted December 23, 2007 I have a question.....What do you do with the free samples? I can't make shyt with mine. 1 ounce does not cut it.I only do candles but if I test it....it needs to be tested in one setting in all sizes, kinds, etc and one ounce is a joke to me.No disrespect to CS or any other supplier....I am just confused why people are pleased with a sample. Quote Link to comment Share on other sites More sharing options...
Candlebuddy Posted December 23, 2007 Share Posted December 23, 2007 Different strokes for different folks. Can't speak for others, but I like them because I only make one size candle (8oz mason), and test only 2 wick sizes (my wax/scent combo usually takes either a CD10 or 12 ... if they don't work, I will most likely scrap the fo). It may sound strange to some, but it works for me. Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted December 23, 2007 Share Posted December 23, 2007 Different strokes for different folks. Can't speak for others, but I like them because I only make one size candle (8oz mason), and test only 2 wick sizes (my wax/scent combo usually takes either a CD10 or 12 ... if they don't work, I will most likely scrap the fo). It may sound strange to some, but it works for me. That makes sense. Thanks for the clarification. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.