sheila sullivan Posted September 16, 2005 Share Posted September 16, 2005 Ordered my mold two weeks ago and still haven't received a shipping confirmation...I know they were having some computer problems, but is this normal for them? Quote Link to comment Share on other sites More sharing options...
Lorrie Posted September 16, 2005 Share Posted September 16, 2005 I haven't ordered from them but maybe you could call and make sure that they actually recieved your order? Quote Link to comment Share on other sites More sharing options...
Meridith Posted September 16, 2005 Share Posted September 16, 2005 The Company would be better able to answer that question for you. There probably is a contact number posted on their site. However, I've never heard of any problems with this company. I've had orders before that for some reason just didn't go through - hopefully that is all that has happened or your mold will show up today in time to break that mold in this weekend. Hope you can get it straightened out. Quote Link to comment Share on other sites More sharing options...
cindym Posted September 16, 2005 Share Posted September 16, 2005 Yes this is normal for them, it usually takes about 3 weeks to get your mold, they make them to order. HTH:) Quote Link to comment Share on other sites More sharing options...
Melly Posted September 16, 2005 Share Posted September 16, 2005 I had ordered some a while back, after 10 days they sent me an email letting me know for some reason my order was lost and never entered, and it would be another 7 - 10 days before it would be shipped, I cancelled my order. Quote Link to comment Share on other sites More sharing options...
sheila sullivan Posted September 16, 2005 Author Share Posted September 16, 2005 Uggggg...yea, I emailed them after a week, and they said it was going out...but still haven't heard anything. sighhhhhhh:cry2: Quote Link to comment Share on other sites More sharing options...
sheila sullivan Posted September 20, 2005 Author Share Posted September 20, 2005 OMG, it's been almost three weeks, so I emailed her, she said they should ship my mold out this week.....she hopes (said that numerous times, lol)....don't believe I'll be doing business with them anymore, and I'm going to try to get my money back. This is just ridiculous. I was soooo looking forward to getting this mold. Quote Link to comment Share on other sites More sharing options...
MichelleOH Posted September 20, 2005 Share Posted September 20, 2005 Do you have your heart set on a Kelsie? I use Upland molds. i ordered one and got it in less than a week. Shipping from CA to OH. I thought that was fast.Sorry for your situation Quote Link to comment Share on other sites More sharing options...
Shala Posted September 20, 2005 Share Posted September 20, 2005 Well if it helps any I am in the same boat. I got the same answer that they would be shipping my molds out this week so I am crossing my fingers. I really want these molds because of the dividers and I'm so ready to try them, but if I had to do it all over I would definatly find somewhere else to get a mold. Quote Link to comment Share on other sites More sharing options...
sheila sullivan Posted September 20, 2005 Author Share Posted September 20, 2005 The dividers was the main thing I was looking at....I'm sick of cutting soap. Uplands molds....you still have to cut, right? They just have that rubber liner with guide lines? Was looking at brambleberry, though...might try them out. Or, just stick to my good old home made ones. Quote Link to comment Share on other sites More sharing options...
Blest2BAmerican Posted September 21, 2005 Share Posted September 21, 2005 Do you have your heart set on a Kelsie? I use Upland molds. i ordered one and got it in less than a week. Shipping from CA to OH. I thought that was fast.Sorry for your situationUpland molds has problems with shipping too. I'm three hours away from them and it took me several calls and three weeks later I received the mold. I then had to call them and wait another two weeks because a piece of the mold was broken. I'm very pleased with the performance of the mold though and would buy another one. Quote Link to comment Share on other sites More sharing options...
Shala Posted September 22, 2005 Share Posted September 22, 2005 Sheila, Did you get a shipping notice? I got one yesterday and the mold is supposed to be here tomorrow. I live really close to Kelsei's so at least the shipping time isn't very long. Rita has been nice through this whole thing, but I hope that the molds are worth the wait. If it gets here tomorrow be on the look out for some soap pictures on Sunday or Monday. Quote Link to comment Share on other sites More sharing options...
sheila sullivan Posted September 23, 2005 Author Share Posted September 23, 2005 No, I got my money back...she wasn't real nice with me, I didn't like that she could ever give me a close date...it was always this week hopefully, I didn't realize that she ran it out of her house, either...I kept calling and would get no answer and no machine or anything....I usually just make my own, think I'll just stick with that. Quote Link to comment Share on other sites More sharing options...
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