MichelleOH Posted September 23, 2006 Share Posted September 23, 2006 Ok this has happened to me twice this week. I receive an invoice for an order off my site then no payment! The most recent order happened 30 minutes ago. Each of these orders don't have a valid email address and are from Alabama. I tried to call the first person earlier this week and got some weird voice mail but left message anyway in case this was an error. Never heard back. Is there anyway to track these peeps down. I do have an IP address. Do I chalk it up as getting fake orders??? Help! Quote Link to comment Share on other sites More sharing options...
Di_in_AZ Posted September 23, 2006 Share Posted September 23, 2006 If you do an IP address lookup, you will get the name of the domain provider. They usually provide an abuse address (email or number) and you can report the IP address for doing that. Being as they are using a fake email, I don't see that it would be a regular order. Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted September 23, 2006 Share Posted September 23, 2006 I have gotten some too....email is m@m.com or something like that from AL. Quote Link to comment Share on other sites More sharing options...
MichelleOH Posted September 23, 2006 Author Share Posted September 23, 2006 Actually the order address is AL but the IP addy is Georgia! The email is name@yahoo.com. This stuff drives me crazy! Are people really this bored!? Quote Link to comment Share on other sites More sharing options...
KristinesShower Posted September 23, 2006 Share Posted September 23, 2006 Don't let 'em get to you - follow your normal way of doing orders and if they don't get back to you in a reasonable time, delete the order and don't think about it again.Spend your time on orders & customers that do pay PS - Oh yes, people ARE that bored lol Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted September 23, 2006 Share Posted September 23, 2006 lol....I originally had chaulked mine up to that little spat that occurred on this board the other day....didn't realize it may actually be something fake... Quote Link to comment Share on other sites More sharing options...
MichelleOH Posted September 23, 2006 Author Share Posted September 23, 2006 Thanks guys! Off now to watch a movie and relax! Quote Link to comment Share on other sites More sharing options...
candlegrl Posted September 24, 2006 Share Posted September 24, 2006 I just got this order! This is very frustrating:mad: Customer infoCustomer ID : 12Customer Name: Joe CustomerAddress 1 : 123 Any StAddress 2 :City : Any TownState : NEZip : 68952Country : USTel : 632-985-6512Fax :Email : jo@email.com Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted September 24, 2006 Share Posted September 24, 2006 Well...I got another one yesterday...still suspicious to me...but oh well if folks lash out this way...let them have fun...cause nothing leaves my workshop until it is paid for.Invoice detailsNameMCompanyAddress123 Main StreetAnywehreOKPostcode74647CountryUSTel405-764-1334FaxEmailm@m.comId Quote Link to comment Share on other sites More sharing options...
RiverStreetDesigns Posted September 24, 2006 Share Posted September 24, 2006 In most cases it is someone or a robot testing out how the ordering system works. Nothing really can be done about it. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted September 24, 2006 Share Posted September 24, 2006 Does you shopping cart collect the Credit Card information??Mine will not let an order thru unless it has valid credit card information.(I tried plugging in bogus ##'s and exp date and my cart would not take the order until I typed in the right CC#)I accept CC only online... No Credit card, no order... Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted September 24, 2006 Share Posted September 24, 2006 Does you shopping cart collect the Credit Card information??Mine will not let an order thru unless it has valid credit card information.(I tried plugging in bogus ##'s and exp date and my cart would not take the order until I typed in the right CC#)I accept CC only online... No Credit card, no order...Mine have the option to select cc/money order/paypal....these orders they have selected PayPal...but don't complete the checkout thru paypal. Quote Link to comment Share on other sites More sharing options...
MichelleOH Posted September 24, 2006 Author Share Posted September 24, 2006 Yep, that is how mine look too:sad2: It's frustrating! Quote Link to comment Share on other sites More sharing options...
thecandlespastore Posted September 24, 2006 Share Posted September 24, 2006 As long as you are not using a Yahoo store which charges you a commission for every sale, then delete the orders. They are not worth wasting your time over sweety:) I had a lady pester me for over a week about getting everything under the sun in Lovely by SJP. She wanted the deodorant, lotion, everything! Her order came to abotu $300. Said she was sending me a money order........3 weeks later no money order, and 15 emails later, I have written her off. I hate it when people do that crap. Quote Link to comment Share on other sites More sharing options...
CareBear Posted September 24, 2006 Share Posted September 24, 2006 In the past I have put through a bogus order (part way) to see what the shipping costs would be. Sometimes there is no way to find out till you actually do this.Now if I cannot figure it out through the site I just email them.Let me reiterate: this was in the past. once I realized how obnoxious it was I stopped doing it. Quote Link to comment Share on other sites More sharing options...
sudsnwicks Posted September 25, 2006 Share Posted September 25, 2006 I agree with CareBear that they could just be trying to figure out the shipping cost and then changing their mind at the last minute. I used to do this too, on sites where you don't know the grand total unless you go through the order process. But now that I realize it's recorded in their system I don't do it anymore as I don't want to cause them extra hassle. Quote Link to comment Share on other sites More sharing options...
mizbizzyb Posted September 25, 2006 Share Posted September 25, 2006 My cart allows the customer to select a shipping option (carrier) and shows them the amount each method/carrier charges before the checkout is complete. So I know that is not the case for me. Quote Link to comment Share on other sites More sharing options...
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