Sab Posted June 2, 2006 Share Posted June 2, 2006 I ordered my wax last week and usually get my order in two days but on the second day (Sat) it didn't arrive. Now it's Tuesday, still no wax. Becky called Fedex and spent an hour on the phone reaming them out - found out my order was lost. It was finally delivered on Wednesday. AND she got me a 40.00 gift certificate in free shipping from Fedex! I know a lot of suppliers could care less about your package once it leaves their warehouse and leave you to sort out the "lost in transit" or other shipping issues on your own. I thought it was really nice of her to go above and beyond. It shows that she really cares about her customers. Quote Link to comment Share on other sites More sharing options...
elle110 Posted June 2, 2006 Share Posted June 2, 2006 She Rocks! Quote Link to comment Share on other sites More sharing options...
AngelaVA Posted June 2, 2006 Share Posted June 2, 2006 Becky is amazing to deal with. She goes above and beyond the call of duty and I will be a lifelong customer because of it. A truly wonderful supplier Quote Link to comment Share on other sites More sharing options...
MichelleOH Posted June 2, 2006 Share Posted June 2, 2006 WOW that is REALLY nice of her:yay: Quote Link to comment Share on other sites More sharing options...
Purple Lilac Posted June 2, 2006 Share Posted June 2, 2006 Becky is amazing to deal with. She goes above and beyond the call of duty and I will be a lifelong customer because of it. A truly wonderful supplier I totally agree:highfive: Quote Link to comment Share on other sites More sharing options...
Bev Posted June 2, 2006 Share Posted June 2, 2006 That is FANTASTIC! I love suppliers like Becky!! Quote Link to comment Share on other sites More sharing options...
Fire and Ice Posted June 2, 2006 Share Posted June 2, 2006 That's wonderful! Customer Service says alot. The scents say the rest! OUTSTANDING AND HIGH QUALITY!:highfive: Fire:cool2: Quote Link to comment Share on other sites More sharing options...
Meridith Posted June 2, 2006 Share Posted June 2, 2006 That was nice of her and unusual for a supplier to go that route. I can see why that made your day. Quote Link to comment Share on other sites More sharing options...
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