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Blest2BAmerican

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Posts posted by Blest2BAmerican

  1. My Presto is w/o the spigot. I put a few layers of newspaper in my sink and pour the wax into the pot. I've never spilled anything but feel it's best to be safe.

    I do have a turkey fryer and am not crazy about it because I prefer to mix everything in the Presto first. I know it takes a little longer in clean-up but that's what I do.

  2. I would just tell her that you will re-do the order and get the other candles back. You state that you purchased the business from someone else so previous customers are expecting the same candles/service as before.

    I just looked at the candles on your website (very nice site) and see that the jars look full. If you aren't going to fill them up like in the picture then I would change the pictures as people will feel like they are being deceived.

  3. I was just thinking about some posts I've recently read about customer service, good and bad. I got to thinking because there is one company that I mainly purchase my supplies from but when they make a mistake I always get a response of we will make a note of it in your account and next time you place an order, put a comment in the comment box and we will send it out. This kind of irks me because though I don't need it right away, I feel it is wrong because in the end I end up paying for the shipping on the item twice. I've dealt with other companies that will apologize and then send the replacement out right away at no cost.

    So, what are the things you look for in getting good customer service, or what are our pet peeves?

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