I have had a DIY site for over 2 years now. I can count the number of times it has been down on one hand..the longest 2 hours. She didnt go through the correct procedure to get a quick answer. The help desk is set up for that purpose. Just sending an email to the owner is asking for a long wait. Shelly runs her business out of her house. I wouldnt have my number listed either..people call at the craziest hours for the smallest things. This problem was not DIY problem. She had her domain registered with Yahoo. They should have sent notices, and even if she thought DIY had taken over..that is nothing a little email with a question couldnt have solved. I doubt Shelly was hanging out in a forum(this is her first post) she has a great support staff..two of whom were the first to answer this thread..therefore that is how she found out. When you sign up you get an email with all the support site information. It does state on the DIY site that emailing shelly will take longer..this was not a server problem therefore they were unaware of her problem. A support ticket at the help desk would have solved this problem. I too feel for her situation, but place the blame where it really belongs..and when you find out why..apologize. Not make comments about mysterious pms that you have received, but no posts to back em up. Odd. I am sure you can get your domain back. Good luck