My goodness, people can be so stupid!!! I haven't ordered from Etsy since the last time I got my tins for my perfume, just haven't seen anything really to buy. But, my two times when I ordered my tins, some of them had a dent in them. Cause they weren't packed well, although I didn't leave bad reviews or ask for returns. I figured it was better to just see if I could find another place to get them from.
My husband writes books and sells them on Amazon. Unfortunately, the ones who actually like the books never say anything. It's the ones who don't like them who always seem to write the reviews and are angry!!!!
I'm sorry you're having to deal with this TallTayl...