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ILVCANDLES

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Everything posted by ILVCANDLES

  1. Hi...I am having issues when trying to update my scent list on my website. When I go into define Languages under tools heading in oscommerce, then hit scent.php i put in my description in but when I go to hit save I get a blank screen. I can t figure how to contact them so I really hope someone has had the same issue or would know how to fix it. Thanks so much! :smiley2:
  2. I totally love it...do you add a flower to every bag?
  3. I just got off the phone w/ Loren...he did get the email & he said he was going to email me about the situation. Betty didn't recognize my husband so she had no idea when he got the fragrance oil. I told him she had to see him because he helped me carry 4 boxes of glass jars out & this was done all right in front of her. He said she is 64 & her memory isn t all that good and since she didn't ask and he apparently he didn t tell her when we got the oil, she was not going to do a exchange. Loren said if I come back to the market again that they would exchange the oil.
  4. They have a booth at the flea market...so it took a few minutes to get out to the car...I would have went in myself but I had high heels on because we had plans after going there so my feet were kind of hurting. I honestly did not think this would be a problem because it was their fault. This whole thing is so weird. I have done business w/ them for years. I am not a super duper customer but I a do spend money. Bettie knows me in fact I never say my name she always has my stuff ready to go when I walk up to the counter. She also knows my husband because he helps me carry stuff. I can't believe for $4.59 she would want to loose a customer because of their mistake. Loren doesn't live in OH now he lives in Oregon that is there second location. I believe Bettie takes care of the east coast & Loren takes care of the west. I do like Loren he has always been helpful. Bettie on the other hand is a little on the mean side. My gut feeling tells me Loren never seen the email I sent because it went to Bettie not him. I don't want to deal w/ her anymore but I feel Loren should know because he could be loosing business & not even know why. On their website it has a phone # to the Oregon location. Should I call it? Thanks Again!
  5. I just thought I would let people know what happened w/ me and CandleSource. I went to Market to pick up my order...my husband & I walked out to the car to put the order away as I was putting the bag away w/ my oils I noticed I was given a wrong oil. My husband went back in and talked to Bettie, Loren's mom. She told him that she can not switch out the oil because we left the store. What the heck they put the wrong oil in I didn't order it & then be like I don't like this scent could I please get another scent. I emailed Loren to let him know I was upset & he has yet to respond. Would you be upset or am I missing something? Thanks for letting me vent!
  6. http://www.wholesalesuppliesplus.com/
  7. Pistachio Dream Cake is awesome...very strong =)
  8. I love Very Vanilla. To me it is the best Vanilla ever =)
  9. I like their Gingerbread Spice Cake, Lemon & Lavender, Red Apple Peel and Sugared Vanilla.
  10. I think Bert discontinued Lemongrass =(
  11. I really like NG Lavender Vanilla
  12. You did a great job. Pictures look amazing =)
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